[Resolved]  Policy Bazaar — mediclaim policy

Address: Mumbai City, Maharashtra, 400093

I Mr. Ajay suryakant rasam taken medical policy on policy bazar (Ref No.[protected] for my mother on dt.10.04.19. (policy bazaar proposer - Mr.Vikas) refer apollo munich insurance company energy silver plan (diabetes and hypertension covered from day 1).
I declared all medical history of my mother in proposal form (form attached). Medical test was done 18th april 2019 at subarban diagnostic centre.
As per informed by mr.vikas on dt.10.04.2019 in this plan diabetes and hypertension related disease will be covered from day one and if in medical test report other disease if show then policy will be cancelled and all policy amount will get refund without any cancellation.
I already mentioned in proposal form my mother suffered from diabtes and she taking tablets everyday. however apollo munich company reject our policy due to diabetes (Glycosylated haemoglobin (HbA1c) showing in medical test report and deduct Rs. 2, 780/- from my policy amount.
I want to raise complain on policy bazar and apollo munich insurance company.
Enclosed herewith proposal form and rejection letter of company.
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Aug 7, 2021
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
 
3 Comments

Comments

Hi Ajay, we regret the inconvenience caused. We are raising this with our concerned team, please allow us some time to get back to you.
Thanks for the information, I was about to buy this product for my parents.
Hi Ajay,

Our concerned team has shared their response on your registered e-mail id. Please do let us know if there's something else we can help you with.

Regards,
Apollo Munich Health Insurance Team

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