[Resolved] Policy Bazaar — money refund

Bijiga

from Bengaluru, Karnataka

Mar 7, 2019

Address: Flat 403, 9 Star Sree Vaibhav Apartments, Manikonda, Opp ICICI Bank, Hyderabad, Hyderabad, Andhra Pradesh, 500089

I purchased an icici prrulife term policy paying 1800 per month through policy bazaar, however your team has charged me for another 2 policies and 1 from hdfc worth 3601 rupees and another also from icici prulife for an amount of 1800 again. Which means : i paid 3601 + 1800 extra for 2 more policies and, please cancel the other 2 poliices and refund the full amount.

Application number:[protected] cancel the policy.

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Apr 16, 2019

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

Policy Bazaar Customer Care's response Dear Vijay,

Greetings from Policybazaar.com!

We apologize for the inconvenience caused to you.

As per our telephonic communication, we have forwarded your cancellation request of your HDFC Term Life Plan to the Insurer.

We would like to inform you that the plan you have purchased is one of the best plan in market and we would recommend you to continue with the plan.

However, the ICICI Prudential Term Life Plan can be surrendered and for that we request you to stop making payment of your premiums.

Please note that the insurer will not be able to refund your money.

Further, we are checking with the Insurer, regarding refund status for your HDFC Term Life Plan.

As soon as we receive any update from the Insurer, we will inform you the same.

In case you need any further assistance, please raise query using My Account (present on policybazaar.com) or call us on our toll free #[protected].

For all your Queries & Support please download Policy Bazaar android APP from this link : https://bit.ly/2VCcXlR

For ios : https://apple.co/2CUvgv6

Thanks & Regards,
Deepti Bhargava
PolicyBazaar.com