[Resolved]  Policy Bazaar — non response for term plan

Address: . - Plot No.119, Sector - 44, Gurgaon, Haryana - 122001, Sehore, Madhya Pradesh, 466001

With all you’re due respect, would like to inform you that this mukesh sengar bearing policy no.21050121 issued 10th jan.2019 in hdfc life. I had taken this term plan policy though policybazaar online service. At the purchasing time policy sum assured 50 lakh but after that i was increase that amount to 65lakh till 85years with illustration form submit to policy bazaar help desk, but i have not got any mail or documents regarding illustration.

Please cancel my policy and refund my premium amount of rs.4317 because till date i can't receive my updated policy documents or any updates from your end, so many times i was call your paid policy customer care no. But nobody's support to me.
I have some employee name and employee no. They was ensure me resolve the issues but they have not support properly.

1. Anjali pw12956
2. Komal pw 8256
3. Kajal pw 100266
4. Raj pw09444

I am very unhappy & unsatisfied your services after sales.

Regards
Mukesh
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May 4, 2019
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2019
Policy Bazaar Customer Care's response
Greetings from Policy Bazaar.com!!!

We would like to request you to kindly share your registered contact details. As we are unable to retrieve any of your records.

Please feel free to write back to us in case of any further assistance or call at[protected]Toll Free). We will be happy to assist you.

Regards
Policybazaar.com
Verified Support
Apr 03, 2019
Policy Bazaar Customer Care's response
Dear Mukesh,

Greetings from Policybazaar.com!

We apologize for the delay and inconvenience caused to you.

We request you to share your application number to fetch your details so that we can assist you accordingly.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

Thanks & Regards,
Diksha
PolicyBazaar.com
 
1 Comment

Comments

Hi Mukesh, if policyholder have any unresolved concern with respect to HDFC Life policy, kindly inform the policyholder to write us at [protected]@hdfclife.com from his / her registered id to have the same addressed.

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