[Resolved]  Policy Bazaar — Not issued policy after paid and refund not done one month gone.

Address: Ahmedabad, Gujarat, 380061

Website: www.policybazaar.com

I have purchased two wheeler policy o[censored]nivesal sampo since they committed for 2days to get your policy document. I waited for 7 days but I didn't get policy neither softcopy nor hard copy. Then I called customer care they committed me you will get policy till tomorrow evening but it was a bloody fake commitment. after that I called for three days they giving same reply "you will get tomorrow", but That tomorrow never came.
In between I paid 4 times RTO penalty for not having policy.
After frustrating by daily fake commiters I said them to cancel my policy and give my money back, then they told me to buy alternate policy after we will accept your refund request. I follow same, same day I bought a new policy of bajaj on official website of bajaj they issued me soft copy at a time.(which policybazaar not done within 10day, how disgusting). Then I called customer care they told me to mail copy of your alternate bought policy then we will refund you within 7 days. I did same I mailed to policybazaar. They accepted my refund request but wait they reply me "it will take 15 days to refund".
First they told me to refund within 7 days then committing for 15 days. How fake they are! but I ignored. After 15 days I checked my account and mail there were no any refund. After 18th day they sent me mail "refund process takes 7 days more". I called customer care they telling hold we are transferring call to our backing/service team and after holding by me for 1 minute they cut the call. What the hell ALL ARE FAKERS. I did this types call 5 times but result was same they cut my call.
Now one month gone from 31st May - 1st june, still I didn't get refund.
I never suggest anyone to buy anything from policybazaar they hired all irresponsible, faker & kid employees.
Policybazaar must refund my money with penalty and interest for harrasing me otherwise shut down your company. At last "Babaji ka thullu muje mila yaha se policy buy karke".
So, I submiting my complaints here. Kindly solve my issue and do legal action on fraud POLICYBAZAAR.