Address: 400043 | Website: www.policybazaar.com |
#worstplatform to buy policy from #PolicyBazaar. I bought #TATAAIG policy from #policybazaar for two wheeler on 15th May 2017. The balance got deducted from my end but policy not issued, even transaction ID was not provided by #policybazaar. I called and mailed them for the same with screenshot of balance deduction. Will forward it to #TATAAIG and policy should be issued within 24 hours. Today is 19th May 2017 still policy not issued. Every morning I call them they make ask for time till evening and nothing happens, same thing repeats. I called them yesterday and spoke to customer care executive Archit and ask him for the same he said the same thing. I said, am ready to wait for 24 hrs, 48 hrs whatever time you want, since my existing policy expired on 17th May 2017 and I renewed it well before time from your #policyrenewalplatform #Policybazaar, give it to me in writing that #policybazaar knows the consquences of driving vehicle with expired policy and #policybazaar own the responsibility for same. As expected he refused and connected me to his supervisor Amit, after long chat with him he said the same thing and refused. I am ready to pay again for same policy but #policybazaar was not sure that whether it will get issued or not so he asked me for time till evening as usual and this time since it is from supervisor I was feeling that they will keep their promise but my hope fade away and I did not get any mail not even update not even a call. I mailed them but no response. So the next step is #consumerforum #consumercourt and complain to #IRDA #TATAAIG. Was this information helpful? |
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