[Resolved] Policy Bazaar — Policy not issued even after 3 days of payment being done!
V
vijay_sharma25
from New Delhi, Delhi
May 2, 2015
Address: New Delhi, Delhi
Even after 3 days my policy has not been issued. I have already made the payment but I don't understand the delay. If I would have opted for ICICI lombard which was my previous insurer I would have received the policy instantly without any delay.
Thats why you guys sucks and can never behave professionally. I made a wrong choice with policybazaar which believes in poking customers every second till they made payment and forgets after that.
Shame on you guys. I'll file a formal complain to IRDA.
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Complaint marked as Resolved
Policy Bazaar customer support has been notified about the posted complaint.
May 02, 2015
Updated by vijay_sharma25 my application ID is Application Id: 23517686.
Verified Support
May 20, 2015
Policy Bazaar Customer Care's response Dear Sir,
Greetings from Policybaaar.com!
As per the current updates,the policy soft copy has been sent to you already on 5/05/2015.
Note: The policy soft copy received by you is digitally signed. A coloured print out of the same is a valid legal document and is equivalent to the hard copy received from the insurance company.
Regards,
Siddhi
Policybazaar.com
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