[Resolved]  Policy Bazaar — re: zero response rate and very worst services.

Address: Pandeypur, Varanasi, Uttar Pradesh, 221002

Through policy bazar, i have booked a health insurance of cigna ttk of worth around 28k plus which made in last november and unfortunately cause of some circumstances, i have decided to pull out myself with the same insurance and i have requested them to cancel and for refund. Which took almost 3 months to them for processing. Wherever while for making follow-ups with the customer support, no body showed intrest for the same and everytime i was ending up with blah blah excuses.
Where after three months, once i completed my refund and everything, i asked service support to mail to my bank hdfc, so that they stop cutting down my emi which is still going on 28k/month. & still i am troubling for getting followups and support from policy bazar.
To be very blunt, i have never seen this type of bizaar service from any insurance supportive company. I really made my wrong decision to come up with policy bazar and troubled myself. They are just making false promises with public over their service and ruining the indian insurance market.
I really had bad experience with policy bazar and thinking to come up with some legal options.
Its really pathetic dealing with these services.
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May 4, 2019
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2019
Policy Bazaar Customer Care's response
Dear Mr. Chandel,

Greetings from Policy Bazaar.com!!!

We would like to request you to kindly share your registered contact details. As we are unable to retrieve any of your records.

Please feel free to write back to us in case of any further assistance or call at[protected]Toll Free). We will be happy to assist you.

Regards
Policybazaar.com
Mar 24, 2019
Updated by Ayushchandel
I hope my number([protected]) and my mail id ([protected]@gmail.com) will help you to get all the details cause this is not the first time when you guys are asking for this details. Anyway... check it and ask HDFC to stop cutting my EMI after mailing them.
 
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