[Resolved]  Policy Bazaar — Sum assured amount & policy bazaar response

Address: Kolkata, West Bengal, 700015

Hello

First time i am investing through policy bazar.com and it was pathetic experience. When i called up regarding my problem almost everyone is saying, i will arrange call back for you but unfortunately that was never happened. Every time i was used to calling up them and explaining my problem to each new agents but till now none of them are sorted out the issue.

Now actual problem is mentioned below
I purchased icici prulife smart kid policy for 15 yrs term and premium is rs. 4000 p. M. And but as per the icici documents sum assured amount is rs. 4, 80, 000/-
As per my understanding sum assured is the guaranteed amount the policyholder will receive before any bonuses are added.
So sum assured will be 48000 * 15 = 7, 20, 000

As per the policy rule incase any miss up happened company will continue the policy.

As per the icici bank executive sum assured is only death benefit.
So my question is in my absence how nominee will identify, how much she will get from this policy.
What is the principle amount for this policy. Or i will invest 7, 20, 000/- and will get 4, 80, 000/- after 15 yrs of policy term.in that case i don't want continue this policy. Let me know the process for policy cancellation.
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Jul 20, 2017
Complaint marked as Resolved 
Policy Bazaar customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Policy Bazaar Customer Care's response
Dear Sir,

Greetings from Policybazaar.com !!

Request you to provide your registered contact number or email ID so that we can further resolve your issue.

Please feel free to write back to us in case of any further assistance at [protected]@policybazaar.com or call at[protected]Toll Free) / WhatsApp - [protected]. We will be happy to assist you.

Regards,
Pritha Koer
Policybazaar.com
 
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