[Resolved] Policy Bazaar — term insurance - refund request booking id: 94923201

Raja.R

from Bengaluru, Karnataka

Mar 26, 2019

Address: 560008

Hi team,

I am really disappointed with you service.

With reference to booking id 94923201 & application number: c[protected].

Initially offered price rs 3481/- and i have paid the amount online. Later they called and asking to pay additional amount.

I am not happy and requested for refund multiple times. But when ever i request for call back, i'll get one message stating, we tried to reach you but your are not reachable.
If i call them, no one is responding to the call.

Still i haven't got any response.

Request you to refund the amount asap.

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Apr 28, 2019

Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2019

Policy Bazaar Customer Care's response Dear Raja,

Greetings from POlicy Bazaar.com!

Thank you for alerting us with your concern.

We tried to reach you on your registered mobile number ending with @4336, to discuss about your TATAAIA: Tata AIA Life SampoornaRaksha+ (Application Number: C[protected] insurance policy. However the call was disconnected.

We would like to inform you that your counter offer has been raised due to which your premium got increased.

Further, you have received the counter offer in which the reason for increase in premium is also mentioned.

In case you need any further assistance or clarification, please feel free to revert to this mail or call us on our toll free #[protected].

Thanks & Regards,
Sameer Sharma
PolicyBazaar.com

Apr 26, 2019

Updated by Raja.R Hi Team,

I am no more interested, to go with policy bazzar. when ever I call no one response to the call.
Kindly refund my amount of Rs 3481/ ASAP.

Thank you
Raja R