[Resolved] Policy Bazaar — Wrong information to buy policy from policy bazaar and still waiting for refund

mukraya

from Bangalore, Karnataka

Dec 5, 2015

Website: policybazaar.com

Hi, I have taken a health policy of Cignattk through Policy bazaar. I paid on 15th Nov and Policy Bazaar told I'll get call in 2-3 days but I got call on 26th Nov that too after following up. on 27th Nov cignattk rejected and as per Policy bazaar I'll get money in 7-8 days from date of rejection. But again on 2nd Dec I got mail from Cingattk that refund process started and will take more 7-10 days. Then now today 5th Dec again I got email that Pan card is needed for refund and will take more 10 days to get refund So in all these process now Its whole 30 days and neither I got policy nor Money yet. Policy bazaar have promised to get the money back in 7 days but now ome month still waiting to get my money.

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Complaint marked as Resolved

Policy Bazaar customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2015

Policy Bazaar Customer Care's response Dear Customer, We apologize for the inconvenience caused. We regret to inform that we are unable to retrieve any booking details. Request you to kindly mark an email to [protected]@policybazaar.com and we will be glad to help you. Regards, Soyel Mukherjee