| Address: 122001 | | Website: Policybazaar.com |
I have bought New India Insurance's motor insurance through Policy Bazar.Date 27 August 2015.
Policy Details are as follows:
Policy No:[protected]
At the time of purchase policy bazar representative told me that this policy is cashless and insisted me to buy the product immediately. I bought the policy but when i went to servicing agencty they told me that above policy is not cashless and they refused to do the job. then i have to buy a new policy at that time urgently and suffered a lot to arrange money for that.
In the mean time i had put my request for refund to policy bazaar. Since then i am following up with them for refund of my money. initially they said refund will be given in 10-15 days. After 15 days i contacted them again and they said 15 days again. i have urgent requirement of money to pay my credits, but policy bazaar is extending the refund time again and again.
POLICY BAZAAR REPRESENTATIVES ARE SELLING PRODUCTS WITHOUT THEIR COMPLETE KNOWLEDGE AND TRAINING OF PRODUCT AND MISS GUIDING CONSUMERS. AS A CONSUMER I HAVE FACED LOT OF PROBLEM DEALING WITH POLICY BAZAAR PEOPLE AFTER POLICY PURCHASE AND DURING REFUND REQUESTS. AND FACED HUMILIATION AT SERVICE CENTER BECAUSE OF WRONG POLICY DETAILS GIVEN BY POLICY BAZAAR REPRESENTATIVE.
I want you to please help me get my money refund at earliest and i also want compensation for all the tension and humiliation i faced due to their wrong communication.
A lot of time i try to talk with policy bazaar every time they said your case is under process .But now they saying your case is close .we already refund your money in your account .as per my account statement.
i dont get any refund.i am who is responsible for this i am very mentally disturb due to my refund .
i request you please take action about policy bazaar cont your bank .your refund is in your account .if you not sent bank details we are not responsible for this.i said to him why you don't sent me transfer id .Than they said to me we are not for you.a
Regards,
Baljit Singh
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