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Punjab National Bank [PNB] Complaints & Reviews

www.pnbindia.in
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Updated: Oct 15, 2024
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So far, so good. Punjab National Bank [PNB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Punjab National Bank [PNB] will keep up the work and continue to help more customers with their concerns even better 🤝
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ATM fraud and bank did not take attention and action
Transaction refund dispute not processed
Refund not issued despite 8 days having passed from the refund date

Punjab National Bank [PNB] reviews & complaints page 116

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L
Lok Nath Gulati
from Noida, Uttar Pradesh
Mar 12, 2019
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kyc and misconduct by mr. rakesh kumar sharma, manager pnb branch west patel nagar. new delhi

Address: PNB 11/12 WEST PATEL NAGAR, NEW DELHI-110008, New Delhi, Delhi, 110058

Dear sir,

My mother smt. Kaushalya rani gulati, family pensioner accompanied by me went pnb branch at 11/12 west patel nagar, new delhi-110008 today at 3.45 pm for kyc. At counter no. 10, mr. Rakesh kumar sharma, manager misbehaved my mother and throw kyc papers in front of her. When i presented the kyc paper he asked where is mother present her in front of me. She can hardly walk due to age and prolonged illness, she very...
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kawya
from Delhi, Delhi
Mar 11, 2019
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online transaction through debit card get failed but account debited with such amount.

This is to inform you that after so many communication with pnb helpline service ([protected]) my grievance are not handle at appropriate level.

Sir i had make an online transaction with icai on 12th feb 2018, but transaction get failed due to poor server problem and consequently my account debited with rs 6569.24.

After getting response from pnb helpline platform i had interacted with icai but they also refused...
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A
Ashok setya
from Panipat, Haryana
Mar 7, 2019
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registration of my mob number

I retired from pnb zao bhopal as chief manager (Pf. Number106667) on 30.04.2016.

I just want to get my latest mobile number [protected] & e mail: [protected]@gmail.com registered so that i may get connected to pnb parivar

I have already written to your department a number of times but of no avail. I face difficulty in tracing my record of pension, investment etc a number of time. Kindly expedite at your earliest.br...
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P
Pankash rana
Mar 7, 2019
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not getting pension amount of my mother for her treatment

Address: 180005

Dear sir,
My mother getting family pension from pnb under a/c no.079400 [protected]. But at present my mother couldnt recognise any of the family member due to she had gone through major neuro operation last feb due to brain hemerage. She lost her memory and even paralyzed she cant get up from the bed 24/7 one person is needed to take care of my mother. She is staying with her daughter in chandwa tehsel marheen distt kathua from the...
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M
Mansoori Mansoori
Mar 7, 2019
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wrong transfer account

Address: 36, c naya pura pulia no 9 jhansi, Jhansi, Uttar Pradesh, 284001

Respectfully
Punjab national bank
Seva me nevedan h mene 02.03.19 ko[protected] icic0002377 abhi kumar ka account me 10000 ka upi ki sahyata se mene transfer kiya jo successfully transfer ho gaye the mere account se blance kat gaya tha jo ac no wrong ho gaya tha sahi account no[protected] icic0002377 abhi kumar h
Kirpya karke mera account me 10000 return karne kirpya kare mera account no [protected]
Name=...
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V
Vinay Rajoria
Mar 5, 2019
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transaction failed amount debited

Address: Self, 110052

Dear sir my account no[protected] rupay dabit platinum card
Today punjab national bank bilsi disst badaun ke atm, atm i'd is d1184000. Punjab national bank bilsi badaun. Time 14:41
Trainjetion slip no 5421. Trainjetion failed 10000 rupees but not received amount and pay slip amount deducted from my account. And atm. Plz credit amount my account. Regards
Vinay rajauria
[protected]...
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I
isha6999
from Delhi, Delhi
Mar 4, 2019
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fake policy provided - 22121423 (policy no.)

Address: Lucknow, Uttar Pradesh, 226021

Hi team,

1. The fake policy is provided by person named pankaj verma for pnb met life. Instead of providing medical policy he handed over saving policy to my old parents.
2. Now they are not refunding any of the payment even their executive confirmed that one installment can be returned.
3. Totally unethical behavior of customer care executives. Harassing my parents.
4. Need the amount to be refunded...
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C
Coolboydeepak
Mar 3, 2019
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reverse the amount of qab charges

Address: Rani bagh, New Delhi, Delhi

Dear sir,

Pnb a/c -[protected] levy in qab charges.
I am maintaining a saving bank account with your rani bagh branch delhi, when i recently check my passbook details through pnb app, i was shocked to note that the bank had deducted 1098 towards qab charges where as my account balance is 2727, its up to the minimum balance of 2000 under the guidelines.

In this connection it may be mentioned that...
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J
Jayant Bothra lunkaransar
Mar 2, 2019
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refund not received in my account

I buy from amazon and after return the product but my refund is not recived in my account i call to many time to pnb customer and amazon customer care and say go to pnb branch and give solutation from bank branch my refund inicited on 01/01/2019 but not recived i go to branch but bank officier not help me what i do and my refund reference no is 74332749002900101030604....
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V
Virat pandey
from Renukut, Uttar Pradesh
Mar 1, 2019
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a gift from amazon I purchased

I purchased a gift from amazon on 14/02/2019 and done full payment by debit card but order was cancelled on 16/02/2019 and now amazon is saying that refund has been send to bank and they send me reference code #75503729050027164308181 and said to contact customer and fill charge dispute form. I have contact to customer care of bank but they did nothing....
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M
manish10732
from Nagar, Rajasthan
Mar 1, 2019
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give my recovered amount and stop further recovery

Address: Nagarnausa, Nalanda, Bihar, 801305

Sir,

I have an account in pnb nagarnausa a/c : [protected]. It is a family pension account. Branch code is 272800. Address is : punjab national bank nagarnausa, nalanda. The bank is recovered some amount from my pension. Now it is completed and extra amount is recovered. But bank is not stoped and not giving the excess amount. I have contacted the branch, and customer care from last 3 months but till now i didn't get...
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D
Dileep1997
from Jaipur, Rajasthan
Feb 28, 2019
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don't reflect my refund balance in my account

Hello sir,
My self jyoti kumari
And my ac no. [protected]
Mastercard ending in 5493

I purchased himalaya ayurslim fat burn 180 capsules + ayurslim sliming tea 2 pc... 640 rupees from amazon on 30/12/2018 and done full payment by debit card and i received but order was returned due to some technical issues on 13/01/2019 and now amazon is saying that refund has been send to bank. So contact customer...
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A
Aaqi6
from Delhi, Delhi
Feb 27, 2019
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misbehaviour by the employee

Address: Bara Hindu Rao Azad Market Delhi 110006, New Delhi, Delhi, 110006

Today i withdraw 50000/ when i count the money i noticed that a 500 rupee note has colour stains so i give it back to the person who is sitting at withdrawal counter. He said he will not exchange the note and said many inappropriate things like"tere bs ki hai to badal wa k dikha de"
I am a college going student and this incident totally terrified me...
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S
Sarthak732000
from Bholath, Punjab
Feb 27, 2019
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refund not received by amazon

Address: ward no 8, Champawat, Uttarakhand, 262309
Website: pnb and amazon

I ordered a product from amazon which i found damaged so refund of amount rs 489 was initiated fromm amazon on 15 feb 2019 and it was to be added to my account by 22 feb 2019 but its 27 feb 2019 i had not recwived the refund and i called pnb customer care and told them about this and gave them reference number for payment made by amazon for refund but they told me that we cannot do anything to check from this reference number and so please...
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M
mili.sudan
from Kotputli, Rajasthan
Feb 26, 2019
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atm card cloning

Address: H. No. 40, Gali No. 2Shiv Kunj, Sant Nagar, Delhi- 110084, 110084

Respected sir/mam

Sir,
I am a law abiding citizen of India, and my Residence is H. No 40 Gali No. 2, Shiv Kunj, Sant Nagar Delhi 110084.
Sir I am compelled to complain that amount Rupees upto 5 Lakh (5, 00, 000/-)within 10 days has been stolen from by father’s (Shri Swarn Kumar Sudan)account, Mukherjee Nagar Branch account (PNB Account No.- [protected]) PNB Debit card No. ([protected]) (SBI Account...
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S
Sourabh Gaba
from Gurgaon, Haryana
Feb 25, 2019
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not credited cash deposit of rs.40000/- into the cash deposit machine. the amount not credit to the account

Address: Krishna Nagar,Delhi, New Delhi, Delhi, 110051

Hi,
I am sourabh gaba from delhi. I made a deposit of rs. 40, 000/- into the 'cash deposit machine' on 25-feb-2019, time 15:26 at the atm kiosk located at the pnb branch: krishna nagar, delhi. After depositing the money the cdm machine responded "the machine is out of service" and i didn't get the receipt of the deposited amount. Got the receipt of "machine out of service" instead. I gave a written application to the branch manager...
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G
Gaurav801110
from Delhi, Delhi
Feb 25, 2019
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my refund money not credit in bank.

I ordered a jutti of rs.424 from flipkart and payment by debit card after that i cancelled my order and flipkart refund my money of rs.424
On 12 february 2019.
But the money refund by flipkart is not credit in my bank account. Plzzz help..

Ref. Number:-ppmp[protected]
Auth. Code:-297832
A/c name:- punjab national bank, you can also contact on [protected]....
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R
Riteshtolani
from Bhopal, Madhya Pradesh
Feb 25, 2019
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credit card bill payment

Address: Peters compound sehore, Sehore, Madhya Pradesh, 466001

I did the payment of 6900 on 11th feb 2019 for my credit card bill but they say they dint received it the amount is not even refunded to my account i did the payment through pnb mobile banking, i did the mail complaint to the pnb credit card department and even to the mobile banking department but no body is giving the response even i wrote an application and submitted to the branch also but they also not given any response...
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C
CHANDRA bna
Feb 25, 2019
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aiims exam ug form online

When i try to fill aiims exam undergraduate (Mbbs) but payment failed due to some issues i don't know but i pay 1500 inr for filling aiims exam ug form online and my payment not goes to aiims they write payment unsuccessful due and money deducted from my account of 1500 and not return and gave tracking id cpn8125986 when i complained to branch they said i can't do anything. So pls how can get our deducted money....
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R
ravi.ssskm
from Jaipur, Rajasthan
Feb 22, 2019
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otp delivering on wrong number (previously registered mb)

During the online transaction otp is sending on my previous mobile number [protected] (Previous mb). I am facing this problem from 3-4 days. I updated it before some time. And it is showing my new number on my account summery.

I complaint about it on yesterday, my srn no [protected]

Ravi kumar meena
Acc no..[protected]
Current registered mb. [protected]
Previous mb [protected]...
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