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PureIT / Hindustan Unilever Complaints & Reviews

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Updated: Jun 5, 2024

Complaints 1722

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Good! PureIT / Hindustan Unilever values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that PureIT / Hindustan Unilever step up their efforts to fully resolve all complaints 👍

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Fraud when installing GKK kit.

Unauthorized advertising

Substandard after sales services and not clear inflation services.

Most useful reviews

Pureit RO + Marvella GKK2 Kit Warranty

Faulty circuit board in pureit marvella uv + ro

Leakage of water

Featured stories

Tempered old spare parts used for repair order

Pureit promise broken - order no=RFS/9188244

PureIT / Hindustan Unilever reviews & complaints page 6

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Address: HUL pune

I purchased pureit ultima ro+uv in 2016 and got replaced the gkk1 and gkk2 more than 6 times when the problem started and the indicators are not showing correct bars. Even after notifying the same to the vendor on same day, nothing was done and the problem continued. Now they are saying that need to replace adaptor i said ok he changed immediately which cost me rs 1850/- but still machine is not working again he opened front glass portion...

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Address: 290/144 Pandey ka Talab Aishbagh Lucknow 226004

This is related to my product which I bought on 25/06/2021 and my product name is Pureit Max Water Saver 10
L RO + UV + MF Water
Purifier with Eco Recovery
Technology. This product has equipped with Sediment filter cleaning/Replacement and Germkill kit change indicator. Now all of a sudden my product stopped working so I called the customer care regarding the same. Then company service engineer visited my home and told...

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Address: glasgow

I purchased a bottle of pears liquid soap for £2 as there were no bars left.The only way to get the dispenser to work was bashing it with a hammer. 60 years on planet earth and you have outfoxed me .Why make a product that the consumer cannot get at. What a con....

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Website: www.pureitwater.com/IN/order-gkk

License Service provider Sonam enterprises phone no [protected]Dehradun 248002 and second service provider of pureit [protected] and Pureit Team Deepk Lsp Muzaffarnagar
[protected] and another pureit employee [protected] harassed me for after sale service plz take action against all of them.
I have pure it eco water saver after using it one year got notification of Gkk so i had called on 12th nov to pureit helpline for gkk change....

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I purchased Advanced Max 6 L Mineral RO + UV + MF + MP Water Purifier, last year November 2020 and was installed on 28 November 20. The GKK water filtering capacity 6000 litres

From 4 may 21, the indicator started blinking and changed the outer filter on 17 May 21 I had to change it.

Since 1 Nov 21 i.e., after 11 months of installation it started blinking again.

I contacted customer care and booked...

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Address: Sembakkam

I already raised a complaint of online data entry fraud activities in the name of Hindustan Unilever Limited. After raising complaint, got a watsapp message from the number [protected], where they told they will refund the money and asking my bank complete card details. I didnt provide my card details, as they asked everything from the card....

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Respected Sir/Madam,
I had applied for online data entry to Hindustan Unliever Limited. They asked registration fees Rs.450. After done the first job, they asked me to pay Rs. 4320 as GST charges. After i paid that amount, again they asked to pay Rs. 9000. They are totally fraud. Please take necessary action.
Name of fraud person: Prasanth.
His Phone: [protected]

My contact details:
Name: Kannanbr...

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Address: Bhaluwahi Lucknow Road Badlapur Jaunpur Uttar Pradesh

I have purchased new pureit eco this purifier tank Leakage

And purifier make so noise
I can't connect customer care number...

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Address: 1303/1302 takshshila, Neelkanth Kingdom, vidyavihar west, mumbai 400085

My water purifier shows outer half circle and inner full circle almost yet the toll free no.is flashing.Maybe it's indicating a problem which I don't understand.My request to you is to kindly send the concerned person and help me in resolving the issue....

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Address: AKG Nagar Housing colony, Kannur

Technician was contacted on[protected] at mobile No: [protected] for replacing GKK2 of COPPER water purifier (No. RCCT[protected] installed in my home at Kannur town. No response received so far. The purifier has stopped working and we are facing much hardship. The matter is one pertaining to the daily drinking water needs of a household and I feel the matter was not taken seriously by the concerned. I find it unbecoming of a reputed company....

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Address: Kenches Trace,opp Tender Care Nursery, Laban-Shillong-793004 (Meghalaya)

We have been using Horlicks for more than 20 years. But recently it has been observed that the quality is not as before. The taste, the flavour that my family used to enjoy is not there anymore....

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I bought a Pureit Advanced Pro water Purifier on 23rd July 2021.It stopped dispensing water on 01st of Oct 2021.I raised a complaint with Pureit helpline and a technician came on 03rd oct.He dismantled the Purifier and told me that the Circuit of the machine needs to be replaced and a Senior Technician will come on next day to fix it.Its been 4 days now and no one has come I have called Pureit helpline 8 times and all they do is to raise...

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श्रीमान आदर्श कॉलोनी शांति नगर हटवाड़ा रोड जयपुर 302006 में अवैध पार्किंग होती हैं रोजाना जिससे वाहन यहा तक की घर से बाहर पेदल आने जाने में भी परेशानियो का सामना करना पड रहा...

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Water is not coming and I doubt whether water intake is going on or not...

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Address: Vertica C 504, Casa Bella Gold, Lodha Palava Dombivali east 421204

Dear Team,
I M facing the issue of after sales service with Pure it. I bought the product on 3rd July but the same is having some issue product is under warranty. I raised the request but they directly closed the service request without resolving. I feeling cheated by the company.
Pls help....

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Website: www.pureitwater.com

Want to register a formal complaint against fraud committed under the name of Pure It. There was an issue of water leakage and the machine wasn’t cleaning water. We have called the pureit helpline for the same. A technician visited us and found both candles damaged & needed to be replaced, told us it will cost Rs.4000/- and also advised us to take AMC for future services since it was expensive we agreed to pay and hence he took from us...

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Address: Shivam society, lunawada road, shahera-389210, Panchmahals Gujarat

I bought pureit classic G2 uv + ro in june 2020 at rs 12000/-.
It has an advanced alert system which will notify filter change after 6000 liter water filtered
In may 2021, i ordered for gkk2 as alerted by pureit system, for rs. 3150/-
Technician from pureit visited and installed gkk2.
After three months in September i found that filter is not working
When i complained to pureit service center technician...

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Address: Badhibigha nalapar, Hisua,Nawada (BIHAR)

I bought one pureit water purifier from Amazon. after installation i saw that product was making abnormal sound that time. after installation the service provider called me for feedback. so i clearly told him that the product is faulty so i am going to replace it. on this he assured me(which i consider and take it as misguidance) that product is okay, it is just pipe fitting which got loose... and consequently it is making sound. he assured...

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Dear Company,

We are not against your products or do not have any problem with your products, but we have problem with the people from Bollywood whom you have chosen as Brand Ambassadors. We are against Bollywood celebs and do not like them to endorse what we use. We do not want them to be associated with us in any manner not even to products/service we use.

Brands should be endorsed by Inspiring Role Models...

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Address: porur

I am residing in Porur, Chennai 600073.
Pureit Max Water Saver 10 L RO + UV + MF Water Purifier with Eco Recovery Technology (Black, White) installed in my house before four months. I have changed the filter in 2 months and still low filteration problem for last one week month. Complaint with Pureit customecare made in July is yet to be resolved by Madha Agencies, Porur, Chennai. They are giving one excuse or other like non availability...

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