[Resolved]  PVR Cinemas — Amount refund - S3 - 170217

Address: Chennai, Tamil Nadu, 600100

Website: PVR cinemas.com

Dear Sir,

I had booked 2 tickets on 17.02.2017 for the show at 3.20 PM for "Singam 3" in Grand Mall at Velachery, chennai. Payment made through my CITI BANK internet banking for Rs. 309.00 vide ref. MCUPOS 17FEB0900 Card no.: 5497XXX4XXXX4539 17FEB CITRUS PAY PVR CINEMAS MUMBAI Ref:[protected] Ref No :- 17FEB0900. But later understood that booking was not accepted and no show was booked for us which is also confirmed through booking history in my PVR cinemas login account. i understood that booking was not made so the debited amount will get refunded to my account in 7 working days but till date the amount was not yet credited in my account.

As the payment is gone from my bank account and no booking was made against the above payment ref. no., please help me to get the refund ASAP

Please send me your reply

P.S:I had already send mail in PVR mail ID "[protected]@pvrcinemas.com" through mobile app and yet to get response.

Regards,

Madusudanan