[Resolved] PVR Cinemas — Asking id card for entry

Rajaviva

from Dimapur, Assam

Mar 10, 2017

Address: Bokaro, Jharkhand

I have purchased five tickets for the movie Logan and then not asking for any type of ID but during entry the security guard was asking for id and not allowed to go to inside he cinema hall, Later manager came and he too was demanding id and his behavior was too bad. Again n again we are requesting for entry with self declaration but he denied for entry.

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Apr 11, 2017

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Mar 10, 2017

Updated by Rajaviva I have purchased five tickets for the movie Logan and then not asking for any type of ID but during entry the security guard was asking for id and not allowed to go to inside he cinema hall, Later manager came and he too was demanding id and his behavior was too bad. Again n again we are requesting for entry with self declaration but he denied for entry.

Verified Support

Mar 10, 2017

PVR Cinemas Customer Care's response Dear Rajaviva,

We request you to please share your mobile number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR