Claimed

PVR Cinemas Complaints & Reviews

1.6
Updated: Dec 28, 2024
Complaints 2450
Resolved
789
Unresolved
1661
Contacts

File a complaint to PVR Cinemas

Having problems with PVR Cinemas?

File a complaint and get it resolved by PVR Cinemas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PVR Cinemas reviews & complaints page 2

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address: Rajajinagar Bangalore Karnataka

Yesterday dated 25th Mar, Me and my friend been to Orion Mall, PVR, Bangalore to to watch a movie, We bought cheese popcorn - REgular size rated Rs 390/-

Once we got in all we got is only unpopped corn for most 60% in each bite it was uncooked .

Sir does money doesnt matter if it comes from commoners like us, Should we be dressed in hi-fi manner to get the food for money. Iam saying this first we got a popcorn...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharathi L
Apr 6, 2024
Report
Copy

Ticket booking rejected, request to refund amount

Address: Virugambakkam, Chennai

Hello, I have booked today for Godzillavskong, but it got rejected after debited. Reference no.[protected].

I request to refund my amount at the earliest. Attached for your reference....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prakashjee
Apr 6, 2024
Resolved
Report
Copy
Resolved

pvr inox cinemas movie ticket money deducted but not booked

Address: INOX: LUXE Phoenix Market City, Velachery. Chennai.

Hi team,

I tried to book tickets using the booking ID and the link provided on 23rd Feb 2024 for the movie Demon Slayer: Kimetsu No Yaiba - To The Hashira Training. Money was debited 3 times but the ticket was not received. When asked at the ticket counter, they informed me the ticket has not been booked due to some technical issues on their end and I gave the booking ID directly to and booked the ticket. He said that a refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sai lalith
Apr 3, 2024
Apr 3, 2024
This thread was updated on Apr 3, 2024
Report
Copy

The movie was cancelled due to power fault in theatre

Address: 9/278,5th street,nagalakshmi nagar,chennai-600126

In pvr aero hub ill book godzilla X kong movie but on time in theatre they will tell " the show was canceled due to electric power default " ill travel long distance to that show so pvr cinemas to refund the ticket cash and ill want extra composite charges for my travel...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rgour
Mar 29, 2024
Report
Copy

Refund not initiated 393.44

Address: Indore

Hello There,
I was trying to book ticket through INOX PVR app on 21 Jan for Main Atul hoon movie my first translation got failed For Rs. 393.44, and i tried again and i booked successfully but my 1st transaction amount still pending i called number of times on your customer care number[protected] i always got assurance you will get your amount with in 7 days but as per your calendar still 7 days not completed actually more than 2...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
balasoubramaniyandoss@gmail.com
Mar 29, 2024
Report
Copy

Money deducted but not booked

Address: Providence mall Puducherry

I have booked tickets using my gpay but the movie was not booked...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
varun advocate
Mar 23, 2024
Report
Copy

Forcing to buy tickets bundled with food voucher.

Address: PVR Cinemas GT WORLD MALL BANGALORE.

Yesterday I visited PVR Cinemas in GT WORLD MALL here in Bangalore. The actual movie ticket price was 150. When I went to box office there the staff were forcing me to buy tickets for 250 each in which food is included. I told them that its optional and we can deny it but they didn't agree . Then I asked them to call manager . Even the manager is telling that it's mandatory. I[censored] want tickets for 150 then buy them from online itself. How...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bainsraman@gmail.com
Mar 21, 2024
Report
Copy

Incorrect ticket booking by pvr website

Address: Bainsraman@gmail.com
Website: Pvrcinemas.com

We were trying to book Kung fu panda 4 tickets from pvr website. The website incorrectly booked tickets on 21 march 2024 at 5:30 PM IST for the movie which was already started at 5:00 PM the on 21-march. We were trying to book tickets for 23rd march. Not sure why system changed it to 21st- the current day and that too at 5:30. We can share screenshots of the booking time from website. Request you to please reimburse the booking amount. Also,...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amarpreetks@gmail.com
Mar 21, 2024
Report
Copy

Email id regarding

I called up PVR cinemas toll free no. [protected] just now i.e on 21st March 2024 at 14.28 hrs and asked for email id of PVR Cinemas. The person (Mr. Saurabh Kumar Sharma) asked me to pay Rs.10/- online and then he will give me email id...Twice I confirmed with him whether he was from toll free number of PVR Cinemas. He said yes and this Rs.10/- for information has been introduced recently. Is this correct ?...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sushantswati
from RANCHI, Jharkhand
Mar 20, 2024
Report
Copy

Non Receipt of Refund of tickets booked for PVR Ranchi

I have booked 3 tickets for 14.03.2024 of Article 370 running at PVR ranchi for 2.55 pm show. On 13.03.24 I was informed by PVR Ranchi that show has been cancelled and my money will be refunded within 2-3 days. Till date my money has not been refunded. They are not picking up the phone. This is complete unethical and unprofessional approach towards the customer. I want refund of my money immediately....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nitish9211
from Ambala, Haryana
Mar 17, 2024
Report
Copy

Food Bill Not Received

Address: PVR VR Punjab Mohali

Movie name : Kung Fu Panda 4
Time : 6:10 PM
Date : 17 March 2024
Place : PVR VR punjab mall, mohali

Hi, My name is Nitish, I've ordered 1 Large pepsi with 1 Large popcorn at aroung 6:07pm for INR 1020 and I haven't got the bill. They ask for me my number during the start of the movie and told me that you will recieve the bill on your phone number but till now I haven't got any bill. After the movie ends...
Helpful
Found this helpful?
Write a comment
Report
Copy
F
Fiban
from Malappuram, Kerala
Mar 16, 2024
Report
Copy

Money not refunded yet after 7 days

Address: Kochi

Ive booked a ticket on 9th march the seat wasnt booked but money have been lost its not refunded yet even after 7days...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shantharam Yetur
from Chennai, Tamil Nadu
Mar 16, 2024
Report
Copy

Online Transaction Amount Debited from Bank Account but Cinema Tickets not generated

Address: Plot no.111, 5th Street Swaminathan Nagar, Kottivakkam, Chennai - 600041

Tried Online transaction on 15th March 2024 to Book cinema ticket at PVR Cinemas for 16th March 2024 10:25 PM Show at PVR Thyagaraja.

Amount Debited from my HDFC Bank Account but Cinema Ticket not generated from PVR as confirmation.

Date 15-Mar-24
Narration [protected]PAYTMPVRCINEMAS
Cheque/Ref. No. [protected]
Value Date 15-Mar-24
Amount Withdraw 397.2...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harry Mallick
from Ahmedabad, Gujarat
Mar 16, 2024
Report
Copy

Ticket refund not received

Address: Sanand
Website: www.pvrcinemas.com/about-us

I recently booked a ticket online on the PVR website and paid the amount of 213.60 rupees and even after paying the money they were showing no booking. i would like to request a complaint and hope to receive my refund as soon as possible...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yash radia
from Pune, Maharashtra
Mar 16, 2024
Report
Copy

Fraud with false information about Free unlimited refill popcorn

We went to watch lapata ladies movie today in 10:15 pm show at PVR grand High Street Pune. There were a lot of banners for marketing about unlimited refill offer. When we went to ask about the offer the guy mentioned that 650 RS is the price for flavoured popcorn and 590 is the price for salted. He did not say anything else. So we bought 650 rs tub of cheese popcorn. When we went for the refill in interval they asked us for 60 rs so we asked...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen130902
from Chennai, Tamil Nadu
Mar 13, 2024
Mar 19, 2024
This thread was updated on Mar 19, 2024
Report
Copy

Refund not initiated after cancellation of ticket in pvr cinemas app

Address: Pvr cinemas , Vr mall , Anna nagar , thirumangalam , Chennai

My contact number : [protected]
I am from chennai and i have booked tickets for the movie Manjummel Boys in VR mall at 10:00Am show at March 10. my money got deducted and i received an SMS But i booked for the wrong dates. I went to the app to cancel and rebook for another day. my booking is not reflected in the app. I am not able to cancel. So kindly help me for the same. I've attached my ticket details
I am Naveen from Chennai...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
AkhilSelvan
from Ernakulam, Kerala
Mar 12, 2024
Mar 15, 2024
This thread was updated on Mar 15, 2024
Report
Copy

Money Debited but tickets not confirmed.

I Have booked 4 tickets on PVR Oberon Kochi at Rs.587 for a Movie for the date[protected], booked on[protected] through PVR mobile application, in the name of Akhil mobile # [protected]. The amount was debited from my account and the ticket was not confirmed. Tried reaching Customer Care several times but no responses. Please refund my amount as early as possible.

Attaching GPAY Screenshot
UPI Ref#[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naveen130902
from Chennai, Tamil Nadu
Mar 10, 2024
Report
Copy

Ticket Cancellation pending and refund not initiated

Address: Pvr cinemas , Vr Mall , Anna nagar , Thirumangalam , Chennai

I am Naveen from Chennai and I have booked my tickets in pvr cinemas Pxl Vr Mall But i cancelled my ticket and booked another tickets immediately but still i didn't receive my refund for the cancellation. I have also attached my ticket for reference. Please do the need full. At the time of cancellation it showed Cancellation pending now the booking history is empty...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
devil012
from Jaipur, Rajasthan
Mar 8, 2024
Report
Copy

Subtitles missing

Booked 4 tickets for movie shaitan with English subtitles in gaur city mall, greater noida west on 8.3.2024. However, in movie, no subtitles was thr....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manojks21
Mar 8, 2024
Report
Copy

Non receipt of PVR show ticket on mobile phone

I just booked ( at around 08:30 PM on 7.3.2024) 04 tickets for movie SHAITAN for date of show 09.03.2024.
The show is for PVR KORAMANGALA BENGALURU NEXUS MALL. Ticket booked for show timing at 10:10 PM on 09.03.2024 at PVR HSBC GOLD, NEXUS (formerly FORUM) Koramangala.
The ticket booked for seats C3, C4, C5, C6 and total amount paid Rs 3400/-.
The mobile number provided is XXXXX44092 and it was said to me that I shall...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR