[Resolved] PVR Cinemas — Biased workers in pvr vasant kunj, new delhi

Akshay Dutt

from Gurgaon, Haryana

Aug 27, 2016

Address: 110022

Website: www.pvrcinemas.com

Pvr vasant kunj, new delhi disappointed me by their biased behavior. They told me that baggage is not allowed in their cinema, but they allowed several people to carry it. I even allowed them to check my bag but they just refused. It was in a dlf mall. And if they are not allowing the bag, they must have a baggage counter. Even a showroom in that mall was having such bag counter, but "pvr" known as such a big cinema chain can't just manage to have a baggage counter. Such a shame to pvr. Before pvr it was dt. They used to check the bag and allow everyone. I feel pity to this biased pvr.

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Oct 1, 2016

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

PVR Cinemas Customer Care's response Dear Patron,

We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Customer Care: PVR Cinema

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Comments

sunil vashisht

from Delhi, Delhi

Aug 29, 2016

today on 29/08/2016 i book three tickets for flying jatt for my son and my parents when my parents reach at pvr vasant kunj promonade mall at 6pm there is some staff of pvr who send my parents to 5.15 pm show and they have ticket of 6.15 pm show im very dispointed like pvr staff do like this and she said we have only 5.15 pm show after that we have 8.15 pm show approx half movie nikal bhi gaya aur unko 5.15 ke show main bhej diya gaya
i book my ticket thru book my show and both of company spoil my parents mood and money i will take some legal action if those company not taken any action
thanks
sunil sharma
[protected]

PVR Support's reply, Sep 15, 2016

Dear Sunil,

Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR