PVR Cinemas — Booking issues

Address: Chennai, Tamil Nadu, 600016

Website: Pvrcinemas.com

The other day (16 june) me and my friends went to book tickets for 19- june afternoon 4:30 show of the movie conjuring 2. we went to book 7 tickets for that particular show. when we asked the attendant for 7 tickets he replied that 7 tickets cannot be issued unless and until you take the combo of (coke+popcorn) worth rs. 110 for all the 7 people so my bill will amount to nearly (840+770)=1610. he further added that when taking more than 3 tickets, its mandatory to take this combo. this is unfair and very bad on your part as a reputed company like pvr is harassing customers in such a manner. then when we asked the attendant to issue tickets 3 each they said they cant do so and pointing towards the camera they said the authorities are watching and its the rule. then we were forced to book the tickets online on which we were made to pay 30 extra for every ticket for the online transaction. this incident has bogged down my faith in pvr cinemas which used to provide reliable and good services earlier. please kindly look into the matter and do the necessary.