[Resolved]  PVR Cinemas — combo meals

We had bought two tickets worth 350/- rs however forcefully we were handed off coupons worth 400/- rs for combo meal and when asked why, the attendant didn't bother to listen and said it was compulsory. Hence it's not a good idea to waste people's hard earned money. So, either this rule of compulsory eatables should be changed else people should not go for the movie and a simple advice for the attendant to respond prior when the customer is asking for the questions else the faith in the pvr cinema is likely to get diminished soon.
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Aug 7, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
PVR Cinemas Customer Care's response
Dear Customer (The Creative Works)

We request you to share your cinema location, contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
 
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