[Resolved] PVR Cinemas — didn't get refund

Harsh Dhumawat

from Pune, Maharashtra

Oct 21, 2017

Address: Pune, Maharashtra, 411006

I booked a ticket via tez app in inorbit mall pune at pvr website but booking was not confirmed and when i asked a person on the counter at pvr i was told that the ticket was not confirmed and another person has blocked it. Then i had to purchase another ticket on the spot again.. Also money got deducted from my account and didnt get refund till now.. I am very dissatisfied with the service provided to me and when i asked the person on the counter at pvr, she told me that money will be refunded to me within 24 hrs but i didnt get the money..
My tez transaction id:-

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Nov 24, 2017

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

PVR Cinemas Customer Care's response Dear Harsh Dhumawat,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

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Comments

Vinodhini Sukumar

from Chennai, Tamil Nadu

Oct 23, 2017

What is the problem with the pvr app. It's not working well

PVR Cinemas Customer Care's response, Oct 24, 2017

Verified Support

Dear Vinodhini Sukumar,

We request you to share your contact number and email ID on feedback@pvrcinemas.com for further assistance.

Regards,
Team PVR