[Resolved]  PVR Cinemas — Food and beverages

Address: New Delhi, Delhi, 110005
Website: pvrcinemas.com

I want to bring to your notice the pathetic state of hygiene being maintained by the fnb department of subhash nagar pvr.

I asked for a cappuccino, but the steaming wand of the machine was completely covered with thick burnt milk. When i demanded it to be cleaned before making my coffee, to my surprise there was no cleaning towel or sponge wipe next to his machine, nor anywhere near.

I waited patiently for 15 mins at the counter to see him unable to clean it despite several attempts, finally i gave up, and asked him to cancel my order.

In between he did ask me my seat number and audi number, so that he could make my coffee and serve me at my seat. But noway could he get rid of that burnt milk. I think it has never been into practice, like ever!!

Kindly attend to it asap.
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Sep 5, 2016
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2016
PVR Cinemas Customer Care's response
Dear Patron, We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance. Regards, Customer Care: PVR Cinemas
 
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