[Resolved] PVR Cinemas — Fraudulent charges at snack counter

A Chander

from Mumbai, Maharashtra

Sep 18, 2016

Address: 560027

Website: pvrcinemas.com

Customers must watch out.

The snack counter at pvr / forum / bangalore would fraudulently add an item in the bill and make you pay for something you haven't bought. Just in case you point out, they would happily refund the money. Most of the customers don't check the bill due to the "interval" rush. Its not a one time experience but a consistent experience. And the reason this seems like an intentional error / by design is that they have also switched off the billing machine monitor that faces the customer.

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Nov 7, 2016

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2016

PVR Cinemas Customer Care's response Dear Chander,

We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

Verified Support

Oct 06, 2016

PVR Cinemas Customer Care's response Dear Patron,

We request you to please share your Mobile Number & Email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Customer Care: PVR Cinema