PVR Cinemas — money deducted from card but ticket was not booked

vimalraj235

Aug 29, 2019

Address: Salem, Tamil Nadu, 600099

Hi team
I have booked 2 tickets for saaho movie on pvr app for coming saturday 7:15pm show in pvr skywalk, also i used the privilege coupon of rs. 50 it also got deducted while paying through my credit card after processing the rs 50 and extra rs 383 from my card deducted but ticket was not booked my money only gone. Kindly check and let me know as soon as possible.

Name vimal raj j
Mobile : [protected]

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PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2019

PVR Cinemas Customer Care's response Dear Vimal,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

Aug 30, 2019

Updated by vimalraj235 I already shared my contact number
[protected]