Submit a Complaint
Cinema
PVR Cinemas

[Resolved]  PVR Cinemas — movie tickets cancellation

Address: Chennai, Tamil Nadu, 600088
Website: PVR Cinema App

Hi team,

I tried to book 8 tickets for 28 oct 2017 at velachery pvr. I have mistakenly booked it on c (Front) row rather than at back rows (Inspite tickets being available at back rows) in some confusion. Could you please try to cancel or move those tickets to back rows. Still there are nearly 7 empty rows from last. Please help me out with this issue
Was this information helpful?
No (2)
Yes (5)
May 4, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
PVR Cinemas Customer Care's response Dear Sharanyaa,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Sep 26, 2018
Updated by sharanyaa Very late update. It is been nearly an year to get back to me regarding this request.
 
12 Comments

Related PVR Cinemas reviews

[Resolved]PVR Cinemas - refund not received and poor response from customer care1[Resolved]PVR Cinemas - pvr inox cinemas movie ticket money deducted but not booked[Resolved]PVR Cinemas - Movie ticket money deducted but not booked[Resolved]PVR Cinemas - Bill not received[Resolved]PVR Cinemas - Invoice copy not received1
View all 2461 PVR Cinemas Reviews

Comments

Tickets were of Rs 75 and they are selling it for Rs 155 including combo but we don't want combo still they are forcing us to buy tickets with combo that costs Rs 80 so I want to complain against the branch in nanded Maharashtra
Reply
PVR Cinemas Customer Care's response, Oct 31, 2017
Verified Support
Dear Param Gupta,

We request you to share your contact number and email ID on feedback@pvrcinemas.com for further assistance.

Regards,
Team PVR
Pvr cinemas pavillion mall ludhiana, audi 1. Movie golmaal again showtime 7. 45 pm.. bt they r wasting our time by advertising fr 40 mins. Still movie has not started. Making fool of people here.
Reply
Unknowingly i’ve Booked third row tickets c12, c13 for 8:30 PM show at Pvr dlf mega mall when back rows are empty.kindly help me change in tickets
Contact me on [protected]

Reply
PVR Cinemas Customer Care's response, Feb 16, 2018
Verified Support
Dear mranil.bhu11,

Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR
Unknowingly i’ve Booked 1st row tickets A21, A22, A17 for 1:30 PM show at Pvr Kukatpally mall.kindly help me cancel tickets .

Regards
Adithya
[protected]
[protected]@gmail.com

Reply
I have booked 2 tickets in pvr cinemas panjagutta Hyderabad on[protected], I request to you those show was cancel by PVR cinemas please refund the money to my account.I paid 364 rupees for 2 tickets seat no D1, D2 for Telugu 22.40 pm show on 02.04.18.
I kindly request you to refund the money

Name: Anusha Pachimatla
Gmail Id:[protected]@gmail.com
contact no:[protected]
Reply
PVR Cinemas Customer Care's response, Apr 2, 2018
Verified Support
Dear anusha pachimatla,

Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR
I have booked 2 tickets in pvr cinemas panjagutta Hyderabad on[protected], I request to you those show was cancel by PVR cinemas please refund the money to my account.I paid 364 rupees for 2 tickets seat no D1, D2 for Telugu 22.40 pm show on 02.04.18.
I kindly request you to refund the money

Name: Anusha Pachimatla
Gmail Id:[protected]@gmail.com
contact no:[protected]

Reply
I have booked 3 tickets in
(ATMOS) AVENGERS : INFINITY WAR on Sat, 28 Apr, 2018 11:15 hrs, at PVR Orion Mall, Dr Rajkumar Road (AUDI 05), 3 Seat(s): CLASSIC. - G10, G11, G12. Total Amount-Rs 1086.00, Booking ID: WX4KXP5.
I would like you to cancel and refund the amount to my account.
Name:bp vasudeva rao
Email [protected]@gmail.com
Contact no:[protected]
Reply
Vvasu421's reply, Apr 23, 2018
I would like to my request back.
Vvasu421's reply, Apr 23, 2018
I would like to cancel my refund request
PVR Cinemas Customer Care's response, Apr 23, 2018
Verified Support
Dear Vvasu421,

Thanks for reaching out to us. This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR
Hello,

I have booked 3 tickets for Avengers: Infinity War for this Friday 27th April 2018, 12.45 pm at PVR Versova. QR code image is attached.
I would like you to cancel and refund the amount to my account.

Name : Shanta

Email Id : [protected]@gmail.com

Reply
Hello,

I have booked 3 tickets for Avengers: Infinity War for this Friday 27th April 2018, 12.45 pm at PVR Versova. QR code image is attached.
I would like you to cancel and refund the amount to my account.

Name : Shanta

Email Id : [protected]@gmail.com

Reply
PVR Cinemas Customer Care's response, Apr 26, 2018
Verified Support
Dear Shanta Gaitonde,

Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you.

Regards,
Team PVR
Hii pvr..bymistake i have book Avenger infinity war on friday...and same i want to cancel n rebook for this sunday...plz letme know how to do.

Reply
PVR Cinemas Customer Care's response, Apr 26, 2018
Verified Support
Dear wajeed joad,

We request you to share your contact number and email ID on feedback@pvrcinemas.com for further assistance.

Regards,
Team PVR
I have booked 2 tickets for

AVENGERS : INFINITY WAR(3D) on Thurday, 7th June, 2018 3:45 hrs, at PVR Forum Mall, Bengaluru, (AUDI 03), 2 Seat(s): CLASSIC. - F1, F2. Total Amount-Rs 446.00

I would like you to cancel and refund the amount to my account.

Name:Ajitha
Email id-aji.[protected]@gmail.com
Contact no:[protected]

I booked it via bookmyshow.com

Please help in refund.
Reply
PVR Cinemas Customer Care's response, Jun 8, 2018
Verified Support
Dear Ajitha yasmin,

We request you to share your contact number and email ID on feedback@pvrcinemas.com for further assistance.

Regards,
Team PVR
Hello PVR Team,

I have booked two ticket wrong date on 3rd Oct-2018, Please requesting for cancellation. hoping for best resolution.

Thanks
Vanaraj

Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PVR Cinemas
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2461
    Pending
    0
    Resolved
    789
    View all 2461 PVR Cinemas reviews & complaints
    PVR Cinemas Phone
    +91 88 0090 0009
    PVR Cinemas Address
    61, Basant Lok,Vasant Vihar, Delhi, Delhi, India - 110057
    View all PVR Cinemas contact information