[Resolved]  PVR Cinemas — Pvr gift card500

Address: 400066

I had purchased gift card of 500rs watched only 1 movie worth rs 225 when gone to watch 2nd movie at PVR goreegon person at ticket counter said there was only 15 rs balance and did not accept it so where is the remaining balance my card number is [protected] and pin code is 554763 pls reply at earliest else would be faced to take severe action
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Mar 20, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Feb 08, 2017
Updated by janet23
Pls reply at earliest
Verified Support
Feb 10, 2017
PVR Cinemas Customer Care's response
Dear Customer (janet23),

We request you to please share your mobile number & email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Verified Support
Feb 16, 2017
PVR Cinemas Customer Care's response
Dear Abhilash,

We understand the inconvenience caused, however, tickets once booked can't be canceled or rescheduled. For any further assistance please write to us at [protected]@pvrcinemas.com.

Regards,
Team PVR
 
1 Comment

Comments

I am Abhilash Thomas
Today I have booked 3 seats seat Normal-B16 B17 B18 for Ezra movie.But due to some other issues i cant come to the show today.Kindly cancell the tickets and refund me the money

PVR Cinemas Customer Care's response, Feb 16, 2017
Verified Support
Dear Abhilash,

We understand the inconvenience caused, however, tickets once booked can't be canceled or rescheduled. For any further assistance please write to us at feedback@pvrcinemas.com.

Regards,
Team PVR

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