[Resolved] PVR Cinemas — seat broken and excess bill

minichhabra

from Delhi, Delhi

Aug 18, 2019

Address: Ghaziabad, Uttar Pradesh, 201001

Seat provided was broken m 10 in audi 2. During interval sales woman didn't ask about butter topping in popcorns bought. But she herself put butter in all 3 tubs. When i ordered sandwich she herself put cheese slice without even being asked for. This is something that you people are only standing to make fool of others and nothing else. I am allergic to cheese. She didn't ask for it before putting it.

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Sep 19, 2019

Complaint marked as Resolved

PVR Cinemas customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

PVR Cinemas Customer Care's response Dear MiniChhabra,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance in this regard.

Regards,
Team PVR

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Comments

Akash54814

from Mumbai, Maharashtra

Aug 19, 2019

I kept my phone on chair were we use to keep cups but later I noticed that phone is not there I asked guards and all no one helping me and I know it was in audio only but no one helping
I even talked to security but he talked rudely with me and was not helping properly

PVR Cinemas Customer Care's response, Aug 20, 2019

Verified Support

Dear Akash54814,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR