[Resolved]  PVR Cinemas — Show got cancelled but didn't get refund

Address: New Delhi, Delhi, 110018

Website: Pvrcinemas.com

Hi,

I have booked the 2 tickets for Bahubali 2 @ 2:40 show on 7th May 2017 for PVR cinemas at Mall of India, Noida however that show has been cancelled by PVR and I haven't got any prior notification of the same. So when I reached there people at PVR told me that the show will not be played and you will get ur refund.
Now Its almost 6 days and i haven't got my refund. Today, When i called to PVR customer support, they told me to call back in the later half of the day and the whole day has passed and yet no response from their side.
WHAT THE HELL IT IS?
PVR is a Brand name but the way and behavior that they are showing to their customer is pathetic. The customer service is so bad that i can't even think about it from a brand like PVR.
I have paid so much of amount and booked the ticket well in advance, paid the taxes and what I got in response is that they cancelled the show without any notification.
Now they are showing such light response in refunding back the money.
I NEED MY MONEY BACK ASAP.

Regards
Jiten Gupta