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[Resolved]  PVR Cinemas — Ticket not booked but amount debited from my account

Address: Bokaro, Jharkhand
Website: PVR cinemas

I try to book the ticket for bahuballi 2 in pvr cinemas mobile app on 27th april, while doing the booking the amount is deducted but ticket not confirmed, and again tried and happen same thing. So i lost 273*2=546 rs. Then i compliant to customer service also and they said the amount will get credit within 48 hrs but still not credicted after 3 days.
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Jun 3, 2017
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
May 02, 2017
PVR Cinemas Customer Care's response Dear Customer(jayanthankasi),

We request you to please share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
 
3 Comments

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Comments

My name is ganesh i booked 6 tickets for beast movie on 11.04.2022 but only an amount of 1300 was deducted and no tickets have booked i need an immediate action to be taken to resolve my problem
[protected]
[protected]@gmail.Com
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That [censored]ers are not even tells anything clearly, we are PVR's big fan because of its hygiene, customer care but this time you guys are totally irritated us . Here after how I suppose to come to PVR...
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PVR Cinemas Customer Care's response, May 5, 2017
Verified Support
Dear Paul,

We request you to please share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR
Transaction done tickets not booked

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