[Resolved]  PVR Cinemas — unethical behaviour (unwanted quantities)

Address: Dehradun, Uttarakhand, 248001

I went to see a movie on 6th august, 2019 at pvr cinema, pacific mall, dehra dun. During the break time my son wanted to have an ice cream, when i went to the ice cream counter and ordered a single scoop of ice cream, i was informed by the salesman on the counter that we will have to buy a minimum of three scoops of ice cream.
This is really unacceptable as some children or elderly might not be able to eat three scoops of ice cream or may not even be able to afford it.
I think as a consumer i should at least have the liberty to decide the quantity i want to buy or consume.
I request that the concerned authorities should look into the matter and make sure that the consumers are not compelled to buy unwanted quantities as the food stuff is already highly over priced.
Thanks
Sumit joshi
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Sep 16, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2019
PVR Cinemas Customer Care's response
Dear sumit78,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
 
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