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RAK Ceramics India Complaints & Reviews

rakindia.com
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Updated: Jan 4, 2024
Complaints 177
Resolved
6
Unresolved
171
Bad 😕 It seems that RAK Ceramics India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Most useful reviews

5
toilet closet broken: under warranty
5
Cracks in RAK ceramic wash basins.
3
Rak compact wall hung damaged

RAK Ceramics India reviews & complaints page 2

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J
J B Patel
from Ahmedabad, Gujarat
Nov 26, 2021
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Cracks in water closets

I purchased water closets from a dealer at S G Highway, Ahmedabad in 2014. Cracks has started before one year and it go's on increasing. Now I am worried about its breaking accidently and may cause injury....
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U
U4 Media Malayalam
Nov 20, 2021
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Product missing

Address: 9633123134 vengara

Product po ads missing
[protected]...
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U
U4 Media Malayalam
Nov 20, 2021
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Waist not suck

വേസ്റ്റ് പുറത്ത് പോകുന്നില്ല...
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M
Manojan K
from Kannur, Kerala
Nov 5, 2021
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Full of Hair line crack on RAK Lava Washbasin

I am MANOJ from Kannur in Kerala. I purchased RAK Lava Thin 610x465x170 mm Wash Basin from Saubhagya Tile House, Thalassery on 28/05/2014 under Invoice No. 522. 2 years after purchase, started to show light black spots on wash basin. At first it didn't matter as there were no apparent cracks. But black Spots were increase in the coming years. Only then did it become clear that this was a defect in sanitary products. After this, on 01/09/2020,...
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G
githn oommen
Oct 29, 2021
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I am complaining about the crack

The whasbasen and European toilet/closet with flush tank severely cracked out. Kindly help me out to fix the issue...
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M
Muthalib
from Payyanur, Kerala
Oct 22, 2021
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Suit closet

Address: Bappantakath(H) pulingome chunda po pin-670511 cherupuzha via kannur district

Water overflow complaint...
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S
Satrit
Oct 4, 2021
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Toilet Flush

Address: Plot No 17 Rachana Apts Flat No 101 Defence Colony Sai Section ambernath east 421501

Water continously flowing out This is tje for the 4th time since december 2020 In december 20 have replaced some parts inside the flush system worth rs.2000 but again it starts my overhead water tank is going empty because of this...
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A
airindia
Sep 25, 2021
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Flush system not working at all after installation

Address: NETAJI SUBHAS ROAD,AAPNPALLY 4TH LAN HRIDAYPUR E,HRIDAYPUR

I have purchase 02 RAK ceramic commode from Barasat, Dak banglow
it is observed that after installation flush system not serviceable at all
so please advice...
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S
Sajan Sudevan
Sep 11, 2021
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RAK closet flush not working

Address: SAPHALYAM, Neeruvila, Manamboor near Kallambalam, TVM, Kerala

Closet flush doesn't work. A plumber was called in three times to rectify it. Flush tank works for a couple of days but soon stops working....
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T
Thakkan
Sep 7, 2021
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No replacing the damaged basin

Address: Ekarool Kozhikode kerela

I bought a 60cm wash basin.jam in Kozhikode kerela .It was cracked Technician came checked and registered my complaint in last December Till today not replaced I contacted your service people several time Please do need full to replace it immed Mob [protected]...
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B
Binoj Pv
Sep 6, 2021
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Getting cracked

All the rak items in our home was getting cracked everywhere, but while approaching their distributors " they told me that the replacing period was over. So I replaced some of the items by paying cash. But now all the items except new one is getting cracked everywhere. I had used it only for one year, unfortunately bill is not with me. Iam really disappointed with their product . So I will never recommend any one to buy this....
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K
krishnarao21
Aug 31, 2021
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Commode complaint

Commode not working properly....
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S
SunilSP
Aug 31, 2021
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Closets with tanks cracked

Address: Mazhavillu House , Kariyathan Kave, Balussery, Kozhikode, Kerala Mob: 9074462800

I had purchased 6 closets with water tank. Now almost all are cracked and some of them cannot use. Please replace the product as soon as possible

Sunil Kumar
Balussery
Calicut...
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D
Doshirc
Aug 18, 2021
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Concealed flush tank

Address: 201, ' k' bulding vardhman nagar. Mulund west dr. R. P. Road mumbai 40008

Concealed flush tank overflowing continue....
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N
navnath enterprises
Aug 16, 2021
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Bathroom tile

I am facing all my bathroom tiles is crack within 3 days....
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A
Aashutosh Bohra
Aug 13, 2021
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Cracked and damaged wash basins

Address: Santacruz, Mumbai, India

Cleo sink from - RAK Ceramics, Santacruz, Mumbai was delivered twice. One time totally broken in 2 pieces and the second time fully cracked. Please change it as soon as possible.
Lava sink - was delivered twice. First the wrong size and second time in loose plastic packaging. Poor delivery service, poor packaging of all the material. Broken and cracked, wrong size material delivered. Too much follow up required every time! Worst experience....
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V
VIJAYAN SEKHARAN
Jul 26, 2021
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Rak compact wall hung damaged

I bought 3 RAK COMPACT WALL HUNG closets from Thiruvananthapuram, Kerala in December 2016. 2 closets in it started hairline crack for a few months. No problem with its water tank and other parts. Because of COVID related lockdown I cannot report the complaint in time. Now a complaint was registered at customer care, Ernakulam, Kerala on 28/06/2021 and a technician came and looked at it. Unfortunately the bill got out of my hands during house...
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R
Rajesh c u
Jul 13, 2021
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Crack in closeset

Address: Rajesh c u, choppully house, thumboor, pin 680662, thrissur

Buying three closeset from pathiyara buildware. North paravur. Date 29th july 2014, white colour
The three closeset was fully cracked. Please replaced or clear the damage. Fully used in tiles and sanitarywares RAK...
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C
Chowdhry Trading Company Sumit
Jul 8, 2021
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Ceramic Tiles

Address: Z 19 NARAINA LOHA MANDI NEW DELHI 110028

Hi, I went to your company showroom in raja garden New delhi to purchase RAK tiles for my office.
I was attended by Rahul employee - Sales person.Ridhi Sidhi was the name of the showroom.
His initial attitude was very rude, still I was interested in your product so I ordered.
Different colour of tiles was received and upon calling many times He did not cater to my problem and was very rude.
What I ordered I had...
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R
Rakshith g t g t
Jun 14, 2021
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Water is leaking in the command

Address: #52 Venkateswara nilaya, gubbhihally village banu post kadur taluk chickmaglur district

Water is leaking in the cammod continuously, service is not yet done till now...
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