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RAK Ceramics India Complaints & Reviews

rakindia.com
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Updated: Jan 4, 2024
Complaints 177
Resolved
6
Unresolved
171
Bad 😕 It seems that RAK Ceramics India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Most useful reviews

5
toilet closet broken: under warranty
5
Cracks in RAK ceramic wash basins.
3
Rak compact wall hung damaged

RAK Ceramics India reviews & complaints page 4

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S
sreekumarb7
from Thrissur, Kerala
Feb 1, 2021
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Closet flush complaints

Address: Kuttiyidathu tharayil,, Varavila, vavvakkavu po, Kollam

Sir,
There is a complaints in flush tank water level controler...
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D
Danthom
from Tiruvalla, Kerala
Jan 24, 2021
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Closet cracks

Address: Kulanada - Aranmula road, Pathanamthitta District,Kerala. State, pin 689503,

Wall hung type closet is lot of cracks...
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A
ALI K Rahi
from Chennai, Tamil Nadu
Jan 24, 2021
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Closet broken

Address: B-40, SSK LANE, KOWDIAR, TRIVANDRUM, KERALA, INDIA

My closet is brocken
Purchase within 6 yrs only from TARA SANITARY WARES, TRIVANDRUM, KERALA, INDIA...
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N
Niyas Vallil
Jan 22, 2021
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W/c scratch

Address: Modern ceramics panoor KANNUR KERALA

The closet I bought three years ago is in a very dilapidated bathroom.
Is there anything you can do?
My number. [protected]...
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D
dvk143s
Jan 20, 2021
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Commodes flush tank leakage

Address: Flatno 403 , B block , utkarsha abodes, bakkanapalem, Madhurwada, visakhapatnam, Andhrapradesh, 530048

Hi Rak Team,
I have been raising complaints from long time, but no one is responding. I thought Rak has good fame in market, but with this behaviour it is clearly show how your team is recluse towards customers.

I am Vamsi Krishna resident o[censored]tkarsha abodes, virat block, Bakkannapalem, visakhapatnam, Andhrapradesh, India 530048. We are facing western commodes leakage since 1 year. Trying to reach you but no response....
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N
Nandakumarkv
from Alappuzha, Kerala
Jan 19, 2021
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Cracks on commod, flush tank & wash basin

Address: Kottuveettil, Mayannur, Thrissur Dist, Kerala

Hi,
I had purchased 2 sets of commod with flush tank and 1 wash basin in 2015 from Modern Sanitary, Thrissur.
Now by last November we noticed some cracks forming on the wash basin, on thorough check we noticed the light cracks on the commods and flush tanks as well.
This was informed to your customer care by November 2020 itself and the technician had collellected the invoice copy and took photographs of the damaged...
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S
Shashi58
from Hyderabad, Telangana
Jan 19, 2021
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Western commode leakage

Address: 2-2-18/52, A-18, D D Colony Hyderabad

Water severage leakage from floor level....
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S
Sooraj_sumitha
from Cochin, Kerala
Jan 13, 2021
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Rak closet

Address: 2E, Alba crest thottathil, friends lane, moolepadam road, vazhakkala

4 yrs back I had purchased 2 closet for our flat. Last one year one flush tank is not worked. I don't know what happnd... One plumber checked our pipeline and he told there is no block and leakage... So plz help us to solve this problem....
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S
sunil shandil
from Mumbai, Maharashtra
Dec 27, 2020
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Wc

Address: B 404, Swastik Residency,Ghoudbunder Road, Near D Mart, 404

Hi I bought bought small WC and fixed. Issue whenever we flush it doesn't throw out dirt. There no pressure in water tank and because of that it doesn't clean well.

I have placed this complaint twice both the time executive came and gave some other reason like plumbing or white cement stuck.

Now I have clean complete WC and fix still the same isse

[protected] is number stays in Thane bought this...
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S
Shency Sabu
Dec 25, 2020
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Toilet seat cracked

Address: Kaithavalappil, Manjummel p.o,eloor,kerala :683501.mob:8956388913

I purchased 2 wall mounted toilet seat 6yrs back with 10 yrs garantee out of which one developed crack. So I required urgent replacement....
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A
alexrufus804
from Delhi, Delhi
Dec 19, 2020
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European closet/ flush tank issue

Address: Thekke Cheruvila Veedu, Vizhavoor, Malayam PO, Trivandrum 695571

I have purchased RAK KARLA 1 PC WC STRAP 3000MM WHT (HSN 6910) from Tara Sanitary Wares & Tiles, Goodwill Tower, Pattom-Plamoodu Road, Trivandrum 695004 on 24.10.2020. The flush tank of the product is overflowing. One of your technician have visited and repaired the fault. But after 2 weeks the same problem is continuing. The product is installed in my newly constructing home and it has not been used yet. I am absolutely unhappy for the fault...
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D
Dp12
from Powai, Maharashtra
Dec 15, 2020
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Flush Plate

Address: A-302, Ratna Paradise, Near Vishnodevi Circle, Ahmedabad

Flush Plate not working properly and their is a leakage issue...
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S
Suresh BOman
Dec 10, 2020
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RAK Ceramics washbasins and european commodes

Address: Queens Kannur Kerala

Bought RAK products for my new house in2013 I have the bill with me from ABC Sales corporation Kannur Kerala. All products developed crack. When complained first ABC replaced one wash basin. Next time they didnit register our complaint and ask us to contact RAK cochin. Called and eend mail.Never give official response nor respond. The Lady Sonia Haris refused to register the complaint and said company has instructed not to entertain complaint...
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B
Binayak prasad Bhagat
from Powai, Maharashtra
Nov 28, 2020
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Crack in wash basin

Address: Sachchidanand nagar tilka manjhi bhagalpur 812001

I bought a wash basin two years ago. Now it came some cracks in some places. But in bhagalpur bihar, there is no any shop or any Rak ceramics store here so that i could return or make complain of it from where I bought this one.
Here I am uploading some pics of basin....
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S
Sayu Sadiq
Nov 13, 2020
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Closet,washwase etc...

Address: Kerala,kochi

My closet and wash wase are broken, i have given so many complaints to you, but u guys never replayed and accepted my complaints..iam so unsatisfied about your service, , please do something to make it good, otherwise i have to go for consumer complaints or police complaints...
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A
Alex Manjackal
Nov 12, 2020
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Defective RAK products

Address: Alex, Kannur, Kerala

I had purchased RAK wash basins and Closets for my new house in 2011. However after three years, both have developed cracks on its surfaces and today it looks really ugly. As I don't have the purchase bill with me I am not able to get it replaced as the shop owner from whom I purchased it demands it. He tells also his inability to do anything. Advice me what to do....
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M
mdprasad
Nov 12, 2020
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Western Commode are have leakage problem

Address: Utkarsha Abodes, Bakkanna palem, Madhuruwada, Vizag, Andhra Pradesh - 530048

For the entire apartment (UTKARSHA ABODES) having this commode leakage issue, due to this we all struggling with water shortage issue everyday.

Still we have the warranty, please send us a technician to resolve this issue as soon as....
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V
Vinayuma
Nov 12, 2020
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RAK commode not working properly

Good morning sir /madam
I'm k. V. Vinay Reddythe resident o[censored]tkarsha abode, virat block 205, bakkannapalem, Madhurawada, 530048.builder provide Rak commode to us (85 flats) with warranty but the commodes not working properly.kindly send technician to resolve the problem as soon as possible..Thanking you...
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G
Gurrala Raghuram
Nov 11, 2020
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Request for monthly maintenance of RAK commodes regarding.

We utkarsha abodes bakkannapalem Madhurawada Visakhapatnam 530048 request you for maintenance of commodes. There are 85 apartments in this semi gated community. The commodes are fixed by your company and has 5 five years warranty . We are facing much troubles like water leakages with the commodes. Giving several complaints, no responce or little responce is coming from your side. Hence you are requested to maintain the commodes once in every...
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M
Murali Krishna Hanumantu
Nov 11, 2020
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Leakage of RAK comods of 84 flats including my flat. Please attend

Address: 206, Virat, Utkarsha Abodes, Bakkannapalem, Visakhapatnam -530048, AP

RAK provided comodes to 84 flats o[censored]tkarsha Abodes, Visakhapatnam with 5 year warranty, started leakage right from the of installation one by one. Kindly attend clear the problem earlier.
Thank you....
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