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razorpay.com
2.8
Updated: Mar 2, 2025
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Dear Sir, Samadhan Choudhari Osmanabad 09/0 Subject: Request for a refund for the product
I have done the payment and didn't get the services pls solve issue sir I request
I had payment but didn't get services

Razorpay reviews & complaints page 4

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S
Suyash Dalvi
May 22, 2023
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Money debited from bank account but recharge not done by Razorpay

I used razorpay payment mode through UPI for making ₹2000 airtel lapo recharge on 2nd February 2023. Money got debited from my bank account I also provided them bank statement. But they didn’t respond.
Payment UTR:[protected]
UPI payment details
#ID:[protected]
UPI payment | 01:27 PM

Gpay details:
To Razorpay
=2, 000
recharge
Pay again
Split with friendsbr...
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S
Suraj kumar mishra88
May 20, 2023
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I paid balance but not transferred my balance

Sir main razorpay ko rs. 13261 pay Kiya unke merchant se mujhe koi reply nhi mil rha hai
2 din ho gye hai abhi tak sir plese help kijiye...
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S
Sameer Wani
May 18, 2023
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I am issues regarding my upi transaction no. 313185738587/

Automandate has been put on but I don’t know regarding this please breif me regarding it...
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T
theornamentcorner@gmail.com
May 16, 2023
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Account suspended and its 150 days over settlement not done

Address: theornamentcorner@gmail.com

Last Dec 2022 my account got suspended still I’m not sure why?

I have tired to reach Razorpay support multiple times and they said my settlement is on hold and will take 120 days again not sure why?

It was just a covering jewels and I have submitted all my purchases bills and proofs as well myself still not reply for it

I have created multiple tickets and no response and it’s been 150 days...
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A
Agrawal Mobiles
May 16, 2023
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Razorpay not releasing settlement from more than 15 days

Address: Behind Of Hotel Palash New Sabji Mandi Katni

Razor pay is not releasing my payment hold of more than 30000 it is going to be more than 15 days but still their team didn't released the payment at starting they mentioned that my payment is hold due to website's privacy policies but there isn't any problem like that on the website after couple of days they asked for invoice details which were provided by our team through Email after that they were arguing about that we are not providing...
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1
12amar.qywk
May 15, 2023
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Payment payout not received

Hello
My payment is under processing from last 5 days
Payment is not received yet.please Check and resolve it.
Payout for Redeem Request[protected]
Amar Singh
[protected]
as[protected]@gmail.com...
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T
tiwarisanjeev760@gmail.com
May 12, 2023
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Account related for deducting money from my account

Address: Ranchi

Sir my money is deducted from my kotak mahindra bank account 590 i have not taken any loan or anything I have to raise issue against them ... Thankyou...
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A
Alok Bansal
from Anand, Gujarat
May 11, 2023
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Recharge of Prepaid Mobile of Airtel

Dear Alok Bansal,
There is a new comment on your Ticket (#8397469). You can view your ticket by visiting https://razorpay-ind.freshdesk.com/helpdesk/tickets/8397469
You can also reply to this email to add your comment.
Ticket comment
Sreeja S Prakash –
Hi Alok,

Greetings from Razorpay.

We understand the inconvenience that may have been caused to you.

Our records...
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R
rrc1966
from Ankleshwar, Gujarat
May 11, 2023
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Amount credited to my bank account.

Address: India, Gujarat

Dear sir,

To my bank account today i have received an amount with number
NEFT UTR AXISCN [protected] By RZPX Private Li. on 11.05.23 at 14.34.28hrs to my BOB account.

i want to know the particulars of payment made to my bank account.

Pl respond asap....
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H
Hemakanteswara Rao
May 6, 2023
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Payment was done via razorpay and the money got deducted but the tickets were not booked...

Payment was done via razorpay and the money got deducted but the tickets were not booked below did the transaction details.

Collected ID :- HDFFBBDE19B6E5A4D669A91E9E87E89BADC

Transaction ID:- T2305060943050805685118...
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H
Hemakanteswara Rao
May 6, 2023
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UPI transaction successful but ticket not confirm

Below is the transaction details which is successfully deducted from PhonePe T2305060943050805685118
But from IRCTC ticket not yet confirmed.

Please help on this issue....
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A
Avinandan Singh
Apr 30, 2023
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Removing EMI

Sir I avinandan singh purchase a course from Byjus on 19 march 2023. But now I have cancelled the course and want to close my EMI Account on Razor pay please help me to close my account on Razor pay....
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S
sharun29
from Mangalore, Karnataka
Apr 28, 2023
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Railway Booked ticket IRCTC APP

While booking tickets through irctc, chose option of googlepay for transaction, the payment was done via razorpay and the money got deducted but the tickets were not booked....
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P
Princy Prasanna
Apr 20, 2023
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Razorpay Refund

Address: Bangalore

Hello,

I paid for NPS Account through Razorpay for 1100 while creating an account. It got deducted from my account but not reflecting in NPS account as well as Razor Pay account.

It showed like this:
PRINCY S A
Contribution Amount* INR 1100.00
Acknowledgement Number 11659295
Merchant Order Number eNPS24688985
Transaction Reference Number pay_LfHFN9yNUjSU68
Transaction...
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S
Syed Kamal Haider
Apr 18, 2023
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Order I placed ( Fraud Website )

Address: F1/7, Nand Niketan, Hazira, Surat 394270

I ordered a book from a website using Razorpay as payment method. Now the item is not shipped and when I tried to contact customer care, it seems that email ID and the phone number provided on the website is a fake one. Now i feel like being cheated. Please help my getting my money back and requesting you to do back ground check before giving payment support to any website as they might be a bunch of cheaters using your payment gateway. br...
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S
Shreyas Mahendrakar s
Apr 15, 2023
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The payment has happened but after upi payment happened But the razorpay did not redirect to irctc

Address: Icrtc

The payment has happened but after upi payment happened But the razorpay did not redirect to irctc
T2304151533502478679218 this is the transaction id...
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K
Kakebasket
from Ahmedabad, Gujarat
Apr 14, 2023
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Account deactivated but have not received the funds lying in the account

Razorpay has deactivated my account but has not released the funds lying in my account.

The ticket reference for your request is #8195511.
Email: kakebasket.[protected]@gmail.com
Mobile: [protected]

Regards,
Vijyant Anand...
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N
narendra91107
from Nellore, Andhra Pradesh
Apr 13, 2023
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Payment not received

Address: UNITECH CYBER PARK, Unit 007 - 008, GF, Tower A, Sector 39, Gurugram, Haryana 122003

On 24th JAN, 2023 Coding ninjas send 5000.00 through Razorpay to my UPI id. But still i didn't get money to my account. so, please help me to get my money back....
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A
Aarti K Munishwar
from Mumbai, Maharashtra
Apr 12, 2023
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Resolved

Payment not recd by the benificery hence order goy cancelled

Address: k n munishwar,A/116, Radhanagar CHS, behind hotel Vishal, opp Raymond showroom, near Indian bank, Gaondevi mandir,Manapada road, Dombivali east, 42120

I made a payment of Rs. 542.000 thru Razorpay to Pitambari products against my order no. 79311 on 9th April, 2023. i had to cancel the order due to non-payment to the party. pl arrange refund....
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S
Sahil Pattanayak
Apr 11, 2023
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Finances

I've not taken any finances from RAZORPAY but still it wants to auto - debit money from my federal bank account. Due to insufficient fund in Fi account the charges are applied on me by my bank. I've cross checked mandates and I've none but still this is happening again. Kindly look into this matter....
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