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Razorpay Complaints & Reviews

2.8
Updated: Dec 4, 2024
Complaints 3548
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1904
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Razorpay reviews & complaints page 5

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H
Heatvin
from Kohima, Nagaland
Apr 5, 2023
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Issue with payments and contacting customer care

Address: Kohima

Issue contacting customer care and payments related...
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N
nilimaaghav
from Pune, Maharashtra
Apr 2, 2023
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Suspended My Payment Gateway Account Despite Providing valid documents

Address: pune

Suspended My Payment Gateway Account Despite Providing valid documents over email. Initially my pan card was incorrect it has typing error .. later I corrected it from government and provided the details of new corrected pan card via email to razorpay but they suspended my account and blocked my mobile number and stole my 9000/- rs. They are not even responding to emails. I want to take legal action against razorpay company. My email id -...
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Hi, I tried to contribute to my NPS account on 31/03/2023, 12:51AM IST through Razorpay payment gateway. The amount for debited from my bank account and in the UPI app the transaction shows successful but in NPS website it showed transaction failure.
Hence the contribution is not considered by NPS and I didn't receive any SMS from NPS that units will be credited.
Attached below are proof that amount is debited and so such transaction...
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H
Hritik3210
Mar 29, 2023
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Irctc money refund

I paid the money on the IRCTC app through razor pay gateway the money on as debited but no tickets were booked...
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M
manalik11
Mar 28, 2023
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Account activation

Address: wakad

I have not got razor pay account...
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M
maddysiju
from Chennai, Tamil Nadu
Mar 28, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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Fake Website not refunding my amount

Hi Sir/Madam,

I have purchased item ₹2, 331.00 from the following website
https://herbalifeproducts.in/refund_returns/
when I saw the return policy found that they are not Authorised distributors
they are fake website, they don't have customer care number after sending mail, they are not responding

This is the original website
https://contact.herbalife.co.in/?leadType=pr
br...
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I have made two transactions for payment of my two invoices of Bhuvah Gems and Jewellery Pvt Ltd. I was asked to make the payment through Razorpay. I had made the payment of Rs 15100 and 3500 on dated 21/03/2023. I have shared screenshot of successful payment to vendor. They told that they have not received both the payment and suggested me to wait for 24-48 hours. The vendor also escalated the issue with payment gateway Razorpay. Till now...
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S
Siddharth Mogre
Mar 24, 2023
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Amount is debited but transactions is failed

Hello Razorpay, payment of 49500 was initiated by me yesterday; the amount has been debited from my bank account but transaction has been failed. It was a contribution to my NPS account. Kindly look into the matter. Transaction details can be provided at a closed forum...
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S
SIRPA SAI SNEHITH
Mar 23, 2023
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Did not got successful payment mail but money credited

Payment of 799 for IMUN has been dome two times by me
as firstly it showed first one was failure
then i did it second time
later razorpay says first one was sent to IMUN but IMUN say i didnt received its razorpay responsibility but razorpay says its imun responsibility
its been so long
i had emergency of money
they both are cheating doing fraud
please do me justice not only for my money but...
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R
ruppabalachandar
Mar 15, 2023
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Unknown transaction Through Razor Pay

Address: Bangalore

Transaction happened on 10th March without any OTP or through card swipe. Need your immediate support to get the transaction detail and if it is not related to my transaction need refund immediately....
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R
Roshanshuklaa
from Lucknow, Uttar Pradesh
Mar 10, 2023
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Unknown deduction

I have been charged for 2000 rupees without my acknowledgement and they don't have good customer care service..my money got deducted by CTRAJORPAY from my paytm payments bank and they asked me contact RAZORPAY but they don't and good customer service I want my money back...
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R
Roshanshuklaa
from Lucknow, Uttar Pradesh
Mar 10, 2023
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Unknown deduction

I have been charged for rupees 2000 dated 10th march 2023 at 12:27 pm by CTRAJORPAY and i didn't get their customer service help so I reached here to complaint and i haven't any idea about my deducted money help me as soon as possible...
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M
muk35h
Mar 10, 2023
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Amount debited but transaction failed - Razorpay

I tried to book a hotel room on 07/03/2023 through Razorpay payment gateway. The amount of Rs. 9854.03 debited from my bank account and in my UPI app the transaction shows successful but in hotel's website it showed transaction failure. Please find the attached screenshot(s).

Please resolve this issue as soon as possible and credit amount of Rs. 9854.03 back to my account....
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Q
Qupa Bank
Mar 9, 2023
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We can't login with mobile number

Hi
i m new user,
i filled signup details with my mobile number,
and we can't login with our mobile

my mobile is [protected]

Thanks...
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S
Shishu23
Mar 8, 2023
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Payment made twice and didn't received the Refund

I have made an order of Rs. 4850 from Gpay and due to some network issue, the payment was pending then I paid it from Phone Pe but now it's been paid both from gpay and phone pe. Please look into this.
I request you for a refund request as soon as possible.
I am attaching the screenshots for the same....
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K
Kalaimani1990
from Delhi, Delhi
Mar 3, 2023
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Ticket booked but no ticket show

Payment made for IRCTC ticket booked. But no show any ticket. Please refund asap....
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B
bala_ganesh
Feb 27, 2023
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50K deducted for NPS Payment is failed and amount not refunded yet

Hi Team. I paid 50K for NPS last Friday(24th Feb). Amount got debited but it is not credited back to my account yet....
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S
SIRPA SAI SNEHITH
Feb 23, 2023
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Did not got successful payment mail but money credited

Address: Indian

Payment id :[protected]
through paytm by [protected]...
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S
Shainkey Rai
Feb 23, 2023
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Didn't get refund

Hey i did a payment from this portal but the payment got cancelled but till date i didn't got my refund credited to my account.
This is the refund id-rfnd_LEIuYQyL3Ws33y...
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P
Piyush678
from Rajim, Chhattisgarh
Feb 23, 2023
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Refund

I had done payment through rozarpay date 4th feb..after transaction being failed but my acc balance deducted by amount 3799..they said it will will be refunded in 5 to 7 days...but its 23 still i haven't got my money...on opening website ttjey are saying refund have been initiated and being delayed please help...
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