I booked a ticket from Chennai to Kottayam for May 25, 2024 via redbus, opting for an AC bus due to the scorching heat. However, the bus provided was a non-AC vehicle, which was extremely congested, despite advertising as an AC bus during booking. Additionally, the bus is running two hours late. Now, we are stuck in Kochi due to a turbo issue with the bus. This lack of respect for passengers' time and comfort is unacceptable. I will never book through Redbus again and plan to take legal action. Was this information helpful? |
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