Redbus — Bus canceled without refund

I had booked volvo from red bus for 4 june from delhi to buntar, operator was singh travels who was not picked call till dep time
Just before 1 hour of dep I received call that bus is breakdown and we are cancelling your booking, but no message received of cancellation.
After few minutes thay call for to shift booking in another bus but again no response till late after which i had to book another ticket on high prices and no response from red bus.
I need my refund as soon as possible
And going to file FIR for harassment
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Red Bus customer support has been notified about the posted complaint.
 
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Comments

Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.

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