[Resolved]  Redbus — Cashback not received

I booked a trip on redbus through Google pay and used a coupon code GPSAVE on 17 May. I won a cashback scratch card of 123/- and shows it will be credited to your account within 7 days but its been 12 days and not yet credited. It is still processing. And regarding the issue I tried contacting customer care and unable to connect to the executive
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Jul 12, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
 
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