[Resolved]  Redbus — Double the charge collected

Hi There,

Normally the bus fare from Chennai to the southern districts is around 1000 to 1200 at the max. Now on weekends, they have been charged doubly from the normal fare. The cost would come to around 2600 to 2800. Please take the necessary action.
Was this information helpful?
No (0)
Yes (0)
Jul 15, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We totally understand your frustration towards the high fares. However, please note that the fares displayed on redBus are decided by the bus operators. As a marketplace for online bus booking, redbus does not determine the fares. Please let us know if you have any further queries and we will be happy to answer.

Please allow us some time.

Stay safe, stay healthy!
Your redBuddy
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3912
    Pending
    279
    Resolved
    2492
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information