[Resolved]  Redbus — I'm complaining about refund

Website: www.redBus.in

I booked 2 tickets from Dehradun to Delhi for 23/07/2022, 10:15 PM. The bus was stopped by RTO in dehradun itself and passengers were asked to take another bus midnight and the redbus has not yet refunded my money back. The refund amount is Rs.1850 and not yet received. The redbus customer support doesn't even work on their application and there's no option of contacting to redbus executive.
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Aug 30, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
 
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