Redbus — Last moment Ticket cancellation

Spuranik

from Bengaluru, Karnataka

Dec 19, 2022

Address: Bangalore

Sir
I booked family tript (2adults + 2kids) Bengaluru to Goa ticket for 22-Dec-2022 traveling via redBus (Ticket - TRD[protected] for Nida Tours and Travels.
Service provider Nida Tours and Travels had canceled the ticket on late night 19-Dec-2022 without providing any justification and without any alternate solution by rude agent with contact number [protected]. The agent says, he has right canceled the trip as per his wish. He had used abuse words with lady customer.
The amount refunded is also not 100%, as ticker booking charges are not refunded
Now the family leisure trip has become panic trip and possible loss of hotel booking Rs17000 + return ticket Rs 12000

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Red Bus Customer Care

from Bengaluru, Karnataka

Dec 20, 2022

Verified Support

Hi,

Greetings from redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.