Verified Support
Jun 06, 2019
Red Bus Customer Care's response Hi Jyoti,
Greetings from all o[censored]s, here at redBus!
Thank you for reaching out to us regarding the refund for your ticket no TN[protected].
I understand that the poor experience during your journey would have caused an inconvenience to you and I am truly sorry. Your feedback regarding this experience has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle free quality service in the future.
In hopes of compensating for the inconvenience caused to you, we are crediting full refund to the mode of payment used by you for this transaction, as an exceptional gesture. The amount has been processed from our end today.
Basis the policy of your bank, the amount should reflect in your account within 7 business days.
Details of the transaction are given below:
• PO No. :[protected]
• Refunded Amount: Rs. 696.45/-
• ARN No. or Refund Reference no.: [protected]
In case, you do not receive the amount within the designated time period, you can contact your to know the status of your refund using the ARN No. or Refund Reference No. given above.
Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.
Have a great day!
With thanks,
Team redBuddy
these people lack integrity and empathy
will never gonna use this fora for travelling
date of happening : 28:5:2019