[Resolved]  Redbus — Not received the Refund amount

Address: Banglore
Website: m.redbus.in

I booked a ticket for my friend on 26 july 2022 from Delhi to Haridwar, ticket number TR8Q66636477. Bus was cancelled and I asked for refund now they have messaged me on what'sapp that refund is initiated but till today dated 05.08.22 I haven't received Refund. Even I am trying to Contact Red bus customer service but I am not getting any response.

Ticket fare was 748 INR
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Sep 15, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2022
Red Bus Customer Care's response
Dear Harshit,

Greetings from redBus Team!

Thank you for reaching out regarding your ticket number TR8Q66636477.

As we discussed during our phone conversation, we are happy to inform you that the amount has been refunded to the original source of payment used by you.

Below the refund details:
Refunded Amount: Rs.748.95/-
Processed on: 26/7/2022
Source: Original mode of payment
Screenshot attached for your reference
UPI ID: [protected]@apl
We request you to kindly check the bank statement from the date of transaction to till date to know the exact status of the refund. In case a refund is not received then please contact the bank customer care team.

Stay safe, stay healthy!
Your redBuddy
 
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