Redbus — Overcrowding of Bus

Pradeep1122

from Jaipur, Rajasthan

May 11, 2023

Address: Jaipur, Rajasthan

I am Pradeep travelling on MR Travels Bus from Surat to Jaipur on seat S17 booked via Redbus. This bus was supposed to reach Jaipur at 1145 on 11 May 2023 but the bus is currently running two hrs behind schedule.

Moreover, the bus driver and conductor are over crowding the bus more than its capacity. Video of same is also with me.

Very poor service by MR Travels. I won’t ever travel by your Redbus and also won’t recommend it to anyone.

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Red Bus Customer Care

from Bengaluru, Karnataka

May 13, 2023

Verified Support

Hi,

Greetings from the redBus Team!

We definitely understand your disappointment. We would request you to share the registered email ID/ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.