Hi Sir/ Madam
My name sourabh and I book a ticket with other number from Delhi isbt kashmeri gate to alwar (rajasthan ) and bus timing 8.48 a.m in morning on 30th November 2022 from Rajasthan State Road Transport (travel name) but that time I am going on isbt kashmeri gate and confirm details I found there is no bus I call so many times on [protected] and enter number mobile number and then enter my ticket conformation last 4 digit and errors found this is wrong number then I call to Rajasthan State Road Transport number he told me come to sari kale kha and he provide seat to another bus . I pay 130 rs extra for auto charges which is blunder for your side and one more blunder for your side I receive sms or what app for your side with 2 different pnr and tickets number . Just I want my auto charges which is 130 rs
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Dec 3, 2022
Complaint marked as Resolved
I am not received any call, sms or even mail how resolved my problem can you explain this bullshit
Red Bus customer support has been notified about the posted complaint.
Hi
My registered email I'd is sourabh17021986@gmail.com
( PNR NO: XALWE3611292200178, Ticket No: 263326691, Journey dt-tm: 30/11/2022 08:48:00, Route: DLH TO ALW Bus Type: EXPRESS, Seat No: 22 Fare Amt: 183.0, Thank you for online booking. - RSRTC)
This massage received by sms
(redBus Open ticket redBus mTicket
Route: Delhi to Alwar
Ticket No: TRCS79286978
Passenger: Sourabh (36, MALE)
PNR: XALWE3611292200178
Travels: Rajasthan State Road Transport Corporation
Departure: 08:48 AM Nov 30, 2022
Seat Numbers: 22
redBus Discounted Fare: INR.197.15
Total fare paid: INR.197.15
Boarding point: DELHI
Landmark: ISBT DELHI 110006 INDIA
Address: ISBT DELHI 110006 INDIA
Boarding point contact: Rajasthan State Road Transport Corporation)
This massage received on what app my number is 9899124380
Check ticket both ticket number and pnr number is also invalid.
I provide you all details like email I'd / ticket number /pnr number on 10 Dec 2022 . But I am not receive any call or mail at this ### work done by reb bus . That's bad day I book my bus ticket on red bus
S
Sourabhjikumar
from Delhi, Delhi
Jan 2, 2023
This is ### not receive any call msg after more than 25 days
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Greetings from redBus Team!
We definitely understand your disappointment. We would request you to share the registered email ID/ ticket ID with us to contact you.
You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.
With regards,
Team redBus
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
My registered email I'd is sourabh17021986@gmail.com
( PNR NO: XALWE3611292200178, Ticket No: 263326691, Journey dt-tm: 30/11/2022 08:48:00, Route: DLH TO ALW Bus Type: EXPRESS, Seat No: 22 Fare Amt: 183.0, Thank you for online booking. - RSRTC)
This massage received by sms
(redBus Open ticket redBus mTicket
Route: Delhi to Alwar
Ticket No: TRCS79286978
Passenger: Sourabh (36, MALE)
PNR: XALWE3611292200178
Travels: Rajasthan State Road Transport Corporation
Departure: 08:48 AM Nov 30, 2022
Seat Numbers: 22
redBus Discounted Fare: INR.197.15
Total fare paid: INR.197.15
Boarding point: DELHI
Landmark: ISBT DELHI 110006 INDIA
Address: ISBT DELHI 110006 INDIA
Boarding point contact: Rajasthan State Road Transport Corporation)
This massage received on what app my number is 9899124380
Check ticket both ticket number and pnr number is also invalid.