[Resolved]  Redbus — Red Bus app mistake and worst customer service

I book a ticket from Chennai to Coimbatore on Red Bus app. While I’m booking Red Bus app shows Coimbatore Dropping location but didn’t show boarding location on chennai. But after booked, Red Bus shows Boarding point at Melmaruvathur. But Melmaruvathur is Kanchipuram district. Chennai and Kanchipuram is different district. While I’m first compliant on Red Bus, one of the employee told, I take as compliant to higher authority in Red Bus. But still now I didn’t receive any compliant registered details via email or msg.
I call after 5days another employee told, it is still on processing. When I’m ask for compliant details she gives me a compliant number.
What Red Bus doing, fooling the customer, and put mistakes to Bus operator. But, It is actually RedBus app mistake.

Very worst service from RedBus.