[Resolved]  Redbus — Refund money from redbus

Address: Hyderabed

Hi Im madhu,
I have booked two tickets from Shiridi to Hyderabad on[protected], evening 7:30pm at kamakshi tours & travels.
But i get call from kamakshi tours & travels on that day bus service was cancelled...soo please contact ur redbus to refund my money...
Ticket no : TR[protected]
PNR no : 138996
Could you please refund my money as soon as possible..
Thank you
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Jul 26, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2022
Red Bus Customer Care's response
Dear Vanitha,

Greetings from redBus Team!

Thank you for reaching out regarding your ticket number TR[protected].

We can imagine how troublesome the experience has been due to unexpected cancellation of the bus. We are happy to share that the bus operator has agreed to refund the entire ticket amount back to the source account.

As per the standard banking procedure the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.

Below are the refund details:

Refunded Amount: Rs. 4184/-
Initiated on: 11/06/2022
Source: Original mode of payment

If you do not receive this amount within the expected time, please reach out to the bank customer care team using the number mentioned on the back of your card. In case this payment was made using a credit card, please check the previous statement/unbilled transactions before reaching out to the bank

Stay safe, stay healthy!
Your redBuddy
 
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