[Resolved]  Redbus — Refund policy

Address: 185,C block sector 48 Noida

Hi Team,

This is to apprise you that, I have booked a redbus ticket for tomorrow (7th July 2022) to reach my destination kasol. since the weather conditions is not suitable to visit this valley right now . I wanted to cancel or reschedule my ticket but they bus operator provide only one time rescheduling option as last month i did it for my personal serious reasons. I was really looking forward to visit kasol but it's bad weather conditions are coming all over the news i.e cloudburst, 7 died and what not. I do understand your policies but there should be some expectations for this unfortunate conditions . Request you to kindly help me here as i am in no position to bear this loss and please understand my concern and help me to assist here.
Details are as below -
Bus ticket -TR[protected]
Malana Travels
Route- Delhi to Kasol
Regards,
Sanlakshya sikarwar
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Aug 16, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!
 
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