[Resolved]  Redbus — Refund Related

I booked a bus Ticket on[protected] from chennai, while booking the app says periamet Is the nearest boarding Station for me so selected periamet for board because I Stayed in a hotel in periamet for past 2 days and boarding time is 11 05 so around 10 00 pm i packed and moved to periamet but unable to find the periamet boarding point after I contacted the person they said bus is far away and right now bus is in vilippuram that location is 100km from my boarding point so contacted red bus for changing my ticket to another date but They Refused. Due to Emergency I booked another ticket so please make an action for the refund process
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Jul 28, 2022
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2022
Red Bus Customer Care's response
Hi,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment. We are unable to pull the details from the screenshot would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
 
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