Verified Support
Sep 04, 2021
Red Bus Customer Care's response Dear,
Greetings from redBus Team!.
Thank you for reaching out regarding your ticket number TQ8V89481950.
As shared during our phone conversation, we are happy to share that we are processing a complete refund of your ticket. The refund has been initiated from our end back to the source account.
As per the standard banking procedure, the amount will be refunded within 5 to 7 bank working days in the name of IBIBO Group Pvt/redBus.
Below are the refund details:
Refunded Amount: Rs. 1275/-
Initiated on: 03/09/2021
Source: Original mode of payment
If you do not receive this amount within the expected time, please reach out to the Bank's customer care team. In case this payment was made using a credit card, please check the previous statement/unbilled transactions before reaching out to the bank
As discussed on the call, to process the refund of the difference amount of Rs. 130/-, we would request you to email us the NEFT details to [protected]@redbus.in from your registered email id.
We would need Bank Name; Branch Name; Account Number; Account holder Name and IFSC Code.
For any other assistance required in the above response, please revert through the chat section shared below.
We would love to hear from you about the support provided today. Please rate your experience on the interaction you had with us through a quick survey email which will be sent shortly.
Stay safe, stay healthy!
Your redBuddy
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