Hi Team
I tried to book a ticket on the redBus website for 18th July Early Morning from Madurai to Chennai.
I have chosen Nimmadhi Travels since the bus is starting from Madurai Mattuthavani Omni Bus by 1.20 am.
I proceeded to book this bus ticket (TR8E[protected]. In the printout, I noticed the Journey Date is 19th July 2022 instead of 18th. Since it shows the wrong date, I choose the reschedule option. I tried to reschedule for the 18th and got a new ticket (TR8E[protected] but in this also the Journey Date doesn't change.
Now I am not able to cancel this ticket due to rescheduled. RedBus Policy is that Rescheduled tickets can't be cancelled. But this is entirely a Miscommunication. How can I take this miscommunication on the refund?
Kindly do the needful for my refund.
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