[Resolved]  Redbus — Ticket Cancelation (TR8E[protected]

Hi Team
I tried to book a ticket on the redBus website for 18th July Early Morning from Madurai to Chennai.

I have chosen Nimmadhi Travels since the bus is starting from Madurai Mattuthavani Omni Bus by 1.20 am.

I proceeded to book this bus ticket (TR8E[protected]. In the printout, I noticed the Journey Date is 19th July 2022 instead of 18th. Since it shows the wrong date, I choose the reschedule option. I tried to reschedule for the 18th and got a new ticket (TR8E[protected] but in this also the Journey Date doesn't change.

Now I am not able to cancel this ticket due to rescheduled. RedBus Policy is that Rescheduled tickets can't be cancelled. But this is entirely a Miscommunication. How can I take this miscommunication on the refund?

Kindly do the needful for my refund.

Thanks.
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Jul 19, 2022
Complaint marked as Resolved 
The Journey has been performed since the Ticket will not be refunded.
Red Bus customer support has been notified about the posted complaint.
 
1 Comment

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Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

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