Claimed

ShoppersStop.com Customer Care Contacts

1.5
Updated: Dec 5, 2024
Complaints
724
Resolved
210
Unresolved
514
Complaints
ShoppersStop.com
Customer Service Contacts

ShoppersStop.com Phone Numbers

Toll free
1800 209 6648
64
51
Phone
+91 22 6648 6648
48
32
Fax
+91 22 2844 5060

ShoppersStop.com Website

ShoppersStop.com Head Office Address

Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India
400064

ShoppersStop.com Social Media

ShoppersStop.com Company Representatives

ShoppersStop.com Overview

Latest complaint Urgent resolution required for voucher code redemption has been filed on 05/12/2024. Latest Resolved Order not confirmed but payment taken was resolved Apr 22, 2023. ShoppersStop.com ranks as the #26 most complained about among Clothing, Shoes & Accessories .

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with ShoppersStop.com. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent ShoppersStop.com reviews & complaints(724)

T
Teju M B
Dec 5, 2024
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ShoppersStop.com Customer Care
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Shoppersstop.com — Urgent resolution required for voucher code redemption

Address: C-605, Keerthi Royal Palms ,Service Rd, Lavakusha Nagar, Konappana Agrahara, Electronic City, Bengaluru, Karnataka 560100

I am writing to express my deep dissatisfaction with the way my ongoing issue regarding the voucher code redemption has been handled. It has been over two weeks and approximately 19+ follow-up emails, yet the matter remains unresolved.

1. Lack of Resolution: Despite my repeated follow-ups, the issue with redeeming the EGV voucher code is still not addressed.

2. Email Thread Mismanagement: Every time I correspond...
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Sakuahuja
from Mumbai, Maharashtra
Sep 16, 2024
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ShoppersStop.com Customer Care
Service available

Shoppersstop.com — pending refund and poor customer service experience

Address: noida

I am writing to express my frustration with the poor customer service I have experienced regarding a refund that has been pending for more than three months now. Despite several attempts to follow up, I have not received the proper refund, and the lack of communication from your end is quite disappointing.

This delay is unacceptable, and I am finding it increasingly difficult to get any clear updates or resolution from your...
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Sujp
Sep 10, 2024
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ShoppersStop.com Customer Care
Service available

Shoppersstop.com — wrong products delivered, case getting closed without resolution

I have issues with 2 Orders :

[protected] One product "AND Abstract Square Neck Modal Women's Calf Length Dress"was not delivered.
[protected] Received 4 wrong products (didnt receive 4 products I have ordered but received wrong ones), also not happy with the quality of the products. When called customer care, customer care diverted to store when reached store they didnt help me.

This is harassment to...
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