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ShoppersStop.com Customer Care Contacts

www.shoppersstop.com
1.5
Updated: Sep 16, 2024
Complaints
723
Resolved
210
Unresolved
513
So far, so good. ShoppersStop.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ShoppersStop.com will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts
ShoppersStop.com
Customer Service Contacts

ShoppersStop.com Phone Numbers

Toll free
1800 209 6648
64
51
Phone
+91 22 6648 6648
48
32
Fax
+91 22 2844 5060

ShoppersStop.com Website


ShoppersStop.com Head Office Address

Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India
400064

ShoppersStop.com Social Media

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ShoppersStop.com Channel

ShoppersStop.com Company Representatives

S
Shoppers Stop Ltd.
S
Shoppers Stop
S
Shoppersstop.com
Clothing, Shoes & Accessories
ShoppersStop.com
Contacts

ShoppersStop.com Overview

Latest complaint pending refund and poor customer service experience has been filed on 16/09/2024. Latest Resolved Order not confirmed but payment taken was resolved Apr 22, 2023. ShoppersStop.com ranks as the #26 most complained about among Clothing, Shoes & Accessories .

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with ShoppersStop.com. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Featured stories

Refund against cancellation of order # - 384300320

Recently resolved complaints

View all complaints
Resolved
Order not confirmed but payment taken
Resolved
I had ordered two jackets and returned both of them, but they only refunded for one jacket
Resolved
Return request not picked up

Most useful reviews

7
Order cancellation
6
fake perfume sold
6
Not refunding money in my bank account after returning the product

Recent ShoppersStop.com reviews & complaints(723)

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S
Sakuahuja
from Mumbai, Maharashtra
Sep 16, 2024
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ShoppersStop.com Customer Care
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Shoppersstop.com — pending refund and poor customer service experience

Address: noida

I am writing to express my frustration with the poor customer service I have experienced regarding a refund that has been pending for more than three months now. Despite several attempts to follow up, I have not received the proper refund, and the lack of communication from your end is quite disappointing.

This delay is unacceptable, and I am finding it increasingly difficult to get any clear updates or resolution from your...
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Sujp
Sep 10, 2024
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ShoppersStop.com Customer Care
Service available

Shoppersstop.com — wrong products delivered, case getting closed without resolution

I have issues with 2 Orders :

[protected] One product "AND Abstract Square Neck Modal Women's Calf Length Dress"was not delivered.
[protected] Received 4 wrong products (didnt receive 4 products I have ordered but received wrong ones), also not happy with the quality of the products. When called customer care, customer care diverted to store when reached store they didnt help me.

This is harassment to...
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nayakmmm
Sep 2, 2024
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ShoppersStop.com Customer Care
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Shoppersstop.com — delivering duplicate products and then denying refund

Address: Mumbai, India

On 26th July, I purchased a Tommy Hilfiger handbag and an ESPRIT watch from Shoppers Stop's e-commerce platform. However, upon receiving the products, I discovered that they were fake, low-quality replicas, clearly not as advertised.

Immediately, on the same day, I raised a return request, and the items were picked up the very next day by Shoppers Stop’s pickup agent, who did not report any issues with the returned products.br...
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