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ShoppersStop.com Customer Care Contacts

1.5
Last updated May 24, 2024
Complaints
716
Resolved
210
Unresolved
506
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ShoppersStop.com
Customer Service Contacts

ShoppersStop.com Phone Numbers

Toll free
1800 209 6648
64
50
Phone
+91 22 6648 6648
48
32
Fax
+91 22 2844 5060

ShoppersStop.com Website

ShoppersStop.com Head Office Address

Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India
400064

ShoppersStop.com Social Media

ShoppersStop.com Company Representatives

ShoppersStop.com Overview

Latest complaint Received a wrong product and there is no option to return on website has been filed on 24/05/2024. Latest Resolved Order not confirmed but payment taken was resolved Apr 22, 2023. ShoppersStop.com ranks as the #26 most complained about among Clothing, Shoes & Accessories .

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with ShoppersStop.com. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent ShoppersStop.com reviews & complaints(716)

A
AuroraBorealis
May 24, 2024
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ShoppersStop.com Customer Care
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Shoppersstop.com — Received a wrong product and there is no option to return on website

This is a very bad first experience with shopperstop. Firstly they are charging a very high delivery fee of Rs 150 which is non-refundable. Second, I ordered for a midi dress and got a plain capri set instead, a completely different item, for which there is no exchange or return option on the website. Very bad shopperstop service. I want my money back, I spent 700/- on the dress plus 150/- delivery fee. Or atleast they can exchange with the...
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Rajshree P
from Bengaluru, Karnataka
Apr 3, 2024
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Shoppersstop.com — Amount in wallet lapsed

Address: BANGALORE

I had a refund credited to Shoppers Stop Wallet (ref Order id :[protected] in May 2022.
Now it is lapsed and reset to 'Zero' as it wasnt utilized in time. I was living out of India however during my India visits, I have shopped several times from Shoppers Stop outlets each time they had technical issues and they were not able use the amount from wallet and I ended up paying in different modes.
Now they are claiming the amount...
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Asim Prakash
Mar 20, 2024
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Shoppersstop.com — Urgent Attention Required - No Resolution on Case ID CAS-6068320-L1M4D3 CRM:04510870

Dear Grievance Redressal Team,

I hope this message finds you well.

I am writing to express my concern regarding the lack of resolution on my complaint with Case ID: CAS[protected]L1M4D3, which was initially raised on the 8th of March. Despite my repeated attempts to reach out to the customer care team, making at least five calls since the complaint was lodged, there has been no progress or resolution provided...
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